Privacy Policy

Senior Living Interviews

Senior Living Interviews, a service provided by My Caring Plan, Inc., is committed to maintaining the accuracy, confidentiality, and security of your Personal Data. This Privacy Policy describes how your personal information is collected, used, and shared when you use any of our services, use our mobile application, or visit our websites, including seniorlivinginterviews.com (collectively, the “Services”). By using any of our Services, you are accepting the practices described in our Privacy Policy and you consent to receive it via electronic form via publication on the world wide web between you (“you,” “user,” “your”) and Senior Living Interviews (“us,” “we”, “our”, “company”, “Senior Living Interviews”). This Privacy Policy is part of our Terms and Conditions which govern your use of the site, mobile application, and services. This Privacy Policy does not apply to any products, services, websites, or content that are offered by third parties (“Third Party Services”, “service providers”), which are governed by their respective privacy policies. Please read this policy carefully to understand our practices regarding your personal data and how we treat it. By using our Services, you acknowledge that you have read and understood and consent to this Privacy Policy.

As part of our Services, you may be asked to provide certain information about you and we may collect information automatically through your usage. We collect personal information that you provide, including:

We may collect this information through a variety of methods, including through the site when you fill out forms or fields through the Service, capturing your phone number when you call us, or you may provide this information during correspondence with us.

Additionally, we may collect information automatically about users via a variety of methods, such as cookies, web beacons, JavaScript, and log files. This information may include user IP addresses, browser types, domain names, device type, time stamp, referring URL and other log file information; user activities within the Service, which may include the geographic location of where you are searching for services or where you are located; aggregate and statistical information regarding overall server/visitor traffic and navigation patterns for the Service. Web servers collect this type of basic information automatically as part of Web log processes.

Personal data you provide to the Service. ​We may use the personal data you provide to the Service for the following purposes:

Data collected automatically. ​We may use the data collected automatically for the following purposes:

We share the information we collect only as follows:

Legal Disclosures. We may disclose a user’s information (including personal information) where we believe that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a warrant or administrative request, a court or regulatory order, or other valid legal processes. We may also disclose personal information where we believe it is necessary to identify, contact or bring legal action against someone who may be violating the Terms of Service for our Service, to detect fraud, for assistance with a delinquent account, as evidence in litigation in which we are involved, or to protect the safety and/or security of our users, the Service or the general public. Finally, we may share your information with state authorities in cases of suspected or known elder abuse.

Service Providers. We may contract with independent contractors, vendors, and suppliers to provide specific services related to the Service, such as hosting and maintaining the Service, providing payment processing and fraud screening, data analysis, and developing applications for the Service, email services, and marketing enrichment services. We may disclose a Service user’s information to these service providers as necessary for those service providers to provide their service.

Referral Services. We may provide your information to third parties when you use our Services to obtain a quote, services, or information from one or more of those third parties (e.g., a senior living community in connection with your completion of an information request form) (“Service Providers”), such as by submission of a form on our Website. We may be compensated in connection with such disclosure. Service Providers may be an intermediary company who then contracts with the relevant care provider or we may share the information directly with the care provider. Your information will become subject to the privacy and data sharing policy of that Service Provider.

Marketing Offers. We may share your information with third parties that are interested in contacting you or providing offers to you that may be related to our Services or about products or services you may find of interest, and we may be compensated for such disclosure.

Business Transfers. We reserve the right to transfer information (including personal information) to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of the Company or any of its affiliates (including as part of a bankruptcy proceeding). We may disclose personal information about Service users to our affiliated companies. Our affiliates’ use of your personal information will be in accordance with the terms of this Privacy Policy.

Aggregate and De-Identified Information. We may also provide aggregate, anonymous, or de-identified information about users and the Service for marketing and research purposes. For example, we might inform third parties regarding the number of unique users who visit the Service, the demographic breakdown of our registered users of the Service, and the educational progress of categories of users.

If you do not wish your information to be shared in the manner outlined in this Privacy Policy, then you should not provide your Personal Information to us.

As described in paragraph 3 above, we may share Personal Information with Service Providers when you use our Services to obtain or request a quote, services, or information from one or more third parties (“Quote Request”).

BY SUBMITTING A QUOTE REQUEST, YOU ARE AGREEING TO US SHARING YOUR INFORMATION WITH SERVICE PROVIDERS. THESE SERVICE PROVIDERS MAY USE YOUR INFORMATION TO CONTACT YOU DIRECTLY, INCLUDING WITH THE USE OF AN AUTOMATED DIALER MACHINE, AUTOMATED TEXT MESSAGING PROGRAMS, AND/OR PRERECORDED OR ARTIFICIAL VOICE CALLS FOR TELEMARKETING PURPOSES. SIMILARLY, YOU MAY RECEIVE COMMUNICATIONS FROM OUR TEAM OR OUR SERVICE PROVIDERS IN ORDER TO PROVIDE YOU WITH THE INFORMATION THAT YOU REQUESTED AND TO HELP YOU LOCATE THE MEDICAL SERVICES AND CARE FACILITIES RELEVANT TO YOUR QUOTE REQUEST.

Once your Information is shared with the Service Providers in connection with your Quote Request, you will not have the opportunity to opt out of the disclosure. Your Information will be subject to that Service Provider’s privacy policy and you will need to go through that Service Provider’s procedures if you’d like to opt out.

Because your consent is being obtained and you are directly requesting services, you may be contacted by phone even if your telephone even if the telephone number that you provided appears on a “Do Not Call” list. The frequency in which you are contacted may vary. Standard message and data rates may apply.

Please note that certain Personal Information may be ascertained or collected subsequent to your Quote Request, such as through an initial screening call or survey form.

TELEPHONE COMMUNICATIONS BETWEEN YOU AND US MAY BE RECORDED OR MONITORED FOR QUALITY CONTROL PURPOSES. BY PROVIDING INFORMATION TO US, YOU EXPRESSLY CONSENT TO THE RECORDING OF THESE TELEPHONE COMMUNICATIONS.

If you do not wish your information to be shared in the manner outlined in this section of our Privacy Policy, then you should not submit a Quote Request. By submitting a Quote Request, you explicitly consent to being contacted in the manner described herein.

Content and information posted by the Company may contain links to other sites, including those of our business partners or affiliates. While we seek to link only to sites that share our high standards and respect for privacy and security, we are not responsible for the privacy practices used by other sites.

The Website, in line with almost every other internet-based company, utilizes cookie technology to allow the company to improve the functionality of the service and improve your user experience. Your browser or device may allow you to block or delete cookies from our site, however, this may interfere with the functionality of our Service. Cookies collect information automatically even when a user is not logged into their account. The information collected may include information about the platform and operating system you are using, your browser type and version, computer and connection information, and what time you accessed the site. This information will be collected any time you access the website unless you opt out.

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

Which cookies does The Company use?

Anytime you visit and use a The Company website, The Company or a third party places cookies in your browser. Certain cookies are specific to features or specific preferences, and certain cookies will be used all the time. Four different types of cookies are used by The Company.

How can you manage and delete cookies?

Almost all browsers use cookies to track your internet use automatically. However, these browsers also allow you to change the settings in your browser to manage your cookie settings to delete any previously sent cookies and to not accept new cookies. Again, please keep in mind that disabling cookies will negatively impact your user experience with our site. Please review your browser’s settings and preferences for more information on how to manage and delete cookies. Browsers on mobile devices may have different ways to manage cookie settings.

Technology used on the Internet is constantly changing. The company uses technology standard to the Internet, such as pixel tags, web beacons, and other similar technologies, to track visitors to our sites.

We do not currently recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions. You can change your privacy preferences regarding the use of cookies and similar technologies through your browser. For more information on Do Not Track please visit http://www.allaboutdnt.org/

You must be at least 18 years old or older to gain access to our website, mobile or our services. This website and mobile application is not intended for those who are under 18 years old. The Company does not knowingly collect any information from anyone who is under 18 years of age and does so in compliance with the Children’s Online Privacy Protection Act. The Services are directed solely to individuals who are at least 18 years old.

If we learn we have collected Personal Data from a child under 18 without parental consent, we will delete that information, unless we are legally obligated to retain such data. If you have any reason to believe we may have unknowingly collected data from a minor under the age of 18, please immediately send us an email at support[at]seniorlivinginterviews.com.

You have the following rights with respect to the personal data we hold about you:

Your Personal Data is generally retained indefinitely until either you request that we delete your data or we decide to delete your data.

To process your information as described above, we rely on the following legal bases:

Please contact us at support[at]seniorlivinginterviews.com for more information.

The California Consumer Privacy Act provides some California residents with the additional rights listed below.

Right to Know. You have the right to know and see what data we have collected about you over the past twelve (12) months, including:

Right to Delete. You have the right to request that we delete the personal information we have collected from you (and direct our service providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the information is necessary for us or a third party to do any of the following:

Other Rights. You have the right to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclose to third parties for their own direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. You also have the right not to be discriminated against for exercising any of the rights listed above.

Exercising Your California Privacy Rights. To request access to or deletion of your personal information, or to exercise any other data rights under California law, you may write to us at support[at]seniorlivinginterviews.com Please include your full name and email address associated with your use of our services, along with why you are writing, so that we can process your request in an efficient manner.

Response Timing and Format. We aim to respond to a consumer request for access or deletion within 45 days of receiving that request. If we require more time, we will inform you of the reason and extension period in writing.

If you are resident outside the United States, including in United Kingdom, Switzerland, the EEA; European Economic Area (“EEA”), which includes the member states of the European Union (“EU”), we transfer Personal Data provided by you for processing in the United States, including Personal Information sent via e-mails or when you Request a Quote. The transfer of your Personal Data to the United States is necessary for the performance of a contract between you and us for your use of the Services. Senior Living Interviews is operated out of and targeted toward those located within the United States. By using our Services, you consent to the transfer of your Personal Information to the United States.

First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at All About Cookies.

Without cookies you may not be able to take full advantage of the Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site. In the event you opt-out, you will still see non-personalized advertisements on the Website.

The Website collects the following data using a cookie when serving personalized ads:

  • How Are Users Notified of Any Changes to this Policy?

    • We may amend this Privacy Policy from time to time. We will provide notice of any material changes made to our Privacy Policy by prominently posting the revised Policy with an updated date of revision on our homepage. We encourage users to check this page periodically for any changes. If we make any material changes that effects information we have previously collected about you, we will provide you with notice via email or within the Service.

    If we decide to change our privacy policy, we will update the privacy policy modification date below.

    This policy was last modified on May 2, 2024.

    If you have any questions about this Privacy Policy or our security measures at Senior Living Interviews, please contact our Data Protection Officer at the contact information listed below. Your continued use of the Service following any changes to this Privacy Policy constitutes your acceptance of any such changes made.

    Data Sources Used

    Senior Living Interviews

    c/o Data Protection Officer

    Email: support[at]seniorlivinginterviews.com