Woodland Manor

Overview of the Senior Living Community

This senior living community is a skilled living facility that offers a range of services and amenities to its residents. The facility is staffed with a variety of healthcare professionals including RNs (Registered Nurses), LPNs (Licensed Practical Nurses), CNAs (Certified Nursing Assistants), and CMTs (Certified Medication Technicians).

Staff Training and Resident Interaction

The staff members at the facility are well-trained in their respective fields, ensuring that residents receive professional care and support. The level of contact a resident has with nurses or nurse assistants varies, and the facility's social services department can provide more detailed information on resident-staff interactions.

Facility Accessibility and Safety Features

The facility is not a locked unit and does not require residents to wear pendants for safety. However, each resident's room is equipped with one or two call lights for emergencies, with one typically attached to the bed and another to a recliner. The facility offers all private rooms regardless of pay status, with shared bathrooms between two residents.

Amenities and Room Features

Residents can enjoy amenities such as a beauty shop for haircuts and perms, ancillary items like toothpaste and toothbrushes, and Direct TV. Rooms are furnished with electric beds, two nightstands, a four-drawer dresser, and usually a chair, though residents are encouraged to personalize their space with their own furniture and decorations.

Transportation Services

The facility provides van service for doctor's appointments, ensuring that a driver stays with the resident throughout the appointment for safety and support.

Dining Experience

Residents are offered a choice between a first and second meal option, with special requests accommodated when possible. Supplements are available for residents with weight loss concerns, and the facility provides wheelchairs and walkers as needed.

Complaint Resolution

If a resident has a complaint, they can file it with the social services department. A grievance report is filled out, and the responsible department must respond in writing with the corrective actions taken. The resident is informed of the outcome within three days.

Insurance and Payment Options

The facility accepts various insurances, including long-term care insurance, and assists with paperwork as needed. Private pay or cash pay plans are also accepted. Most services, including beauty shop visits, are included in the base rate, with the exception of personal telephone service in the room.

Family Communication and Newsletters

The community communicates with families regarding changes in care needs and sends out invitations to care plan reviews. A monthly newsletter keeps families informed about activities and events within the facility.

Respite Care and Short-Term Stays

Respite care is available, with Medicare typically covering up to five days. Private pay options for respite care are also offered, and the facility has had residents who initially came for respite care decide to stay longer or return for long-term care.

Pet Policy

Small pets are allowed provided they are up-to-date on vaccinations. The facility also offers pet therapy, with certain restrictions in place to ensure the safety and comfort of all residents.