Wildflower Place

Overview of Professional Staff and Training at Wildflower

Our team is comprised of various professionals each bringing their unique expertise to ensure the highest standard of care for our residents:

Executive Director

The Executive Director (myself) just came on board but I bring over 30 years of experience in Health Care Administration.

Health Service Director

Our Health Service Director is an LVN who oversees the nursing department.

Med Techs

Med Techs are responsible for administering medications.

Care Attendants

Care Attendants assist residents with daily needs such as dressing, showers, and meals.

Business Office Manager

The Business Office Manager handles billing, payroll, and accounts payable.

Activity Director

The Activity Director plans and coordinates daily activities and outings for residents.

Culinary Manager

The Culinary Manager is responsible for meal preparation and menu planning.

Maintenance

The Maintenance team deals with repairs, painting, building maintenance, and oversees housekeeping.

Community Service Representative

The Community Service Representative manages marketing, public relations, and admissions.

We conduct monthly state-required in-person trainings as well as assign online courses each month for all staff on a continuous basis.

Safety and Well-Being Measures

Each room is equipped with a call light that rings to each caregivers’ pager that they carry to assist in times of need. We assess each resident prior to move-in for any special safety needs and address it in an Individualized Service Plan. The building is equipped with key pad entry to secure elopement risks. These are just a few of the measures in place.

Support Services for Transition into the Community

Residents who had home health or hospice services at home can also have those same services in our community which helps with the transition of care. We also have a Resident Council with a Resident Ambassador assigned to partner with new residents to show them around, introduce them to others, and invite them to activities and meals.

Transportation Services

We provide a van to take residents to doctor appointments and social outings.

Dining Experience

We serve three meals a day in a restaurant-style setting in our lovely dining room. Residents can order the meal of the day or choose anything from our “Always available” menu. Meal trays to rooms are offered complimentary if the resident is sick or at a small fee if not sick. Snacks are offered twice a day as well in activities.

Complaint and Issue Resolution Process

Families and residents are encouraged to report any concerns. Grievance forms are available at the front desk or with any Manager. Concerns are investigated promptly and thoroughly to remedy the situation. The Executive Director or Department Manager will follow up with the person filing the concern, and a copy of the grievance form is maintained by the Executive Director. If we are unable to resolve the concern satisfactorily, the resident/family may contact the Regional Customer Service Line.

Cost of Living

We offer four different floor plans with pricing ranging from $3065 to $4810, in addition to six levels of care (per medical assessment done prior to move-in) ranging from level 1 at $855 to level 6 at $3805.

Family Communication Policy

Families are notified upon any change of condition or incident. We also hold Care Conferences any time we update a Service Plan (minimum of every 6 months or upon change of condition). Families can also request a meeting with the Team anytime.

Short-Term or Respite Stays

Yes, we offer respite stays at $150.00 per day. It requires the same paperwork and doctor’s orders as a long-term move-in.

Pet-Friendly Community

We are a pet-friendly community with a pet deposit.

Waitlist Status

We currently only have 4 Standard Studios available.

Covid and Flu Vaccinations

We conduct yearly Flu Clinics for those wishing to get the flu vaccine. All other vaccines are done at the residents’ doctor’s office.

Aging in Place

Residents can stay as long as they are not deemed “bed-ridden”. We partner with local Home Health and Hospice Agencies for additional support. As long as residents can sit up in a wheelchair for evacuation in case of an emergency and do not need 24-hour skilled care, they can remain here. We currently have a couple of rooms available and can walk you through the process step by step.