📞 Call for pricing and availability: (866) 204-9238
Whiterock Court
9215 White Rock Trl, Dallas, Texas 75238
For Pricing
(866) 204-9238Front Desk
(214) 238-8922Living Options
📞 Call for pricing & info
(866) 204-9238
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Community Details
This detailed information was received through an email from the Community Sales Director at Whiterock Court via email on 2024-04-01.
Overview of Our Professional Staff and Training
Our Leadership Team consists of an Executive Director, Health & Wellness Director (RN), Community Sales Director, Memory Care Director, Culinary Director, Maintenance Director, Activity Director, Med Techs, and Care Staff. All members are specially trained to work with older adults with dementia and other diagnoses, ensuring a high level of care and expertise within our facility.
Safety and Well-Being Measures
Safety is our top priority. Each resident receives an individualized plan of care tailored to their needs. Our front doors remain unlocked during the day, with continuous monitoring of all individuals entering and exiting the community to ensure resident safety.
Resources and Support for New Residents
To aid in the transition into our community, we have a Welcome Committee made up of residents. Additionally, our management team personally introduces themselves to new residents, offering support and helping them feel at home.
Transportation Services
We provide transportation to and from doctor appointments within a 15-mile radius on Tuesdays and Thursdays. Wednesdays are reserved for outings, such as visits to museums, shopping, or dining out. We also offer in-house medical, PT, OT, ST, podiatry, and psych services.
Dining Experience
Our dining service is restaurant-style, offering residents a choice between the main menu and an always available menu, which is updated monthly based on resident feedback. This approach ensures a varied and enjoyable dining experience.
Addressing Complaints and Issues
Complaints can be addressed to our nurse, the Community Sales Director, or the Executive Director. We also provide a complaint box for anonymous submissions. Regular check-ins and monthly resident meetings are held to discuss any complaints, needs, or wishes, ensuring a responsive and resident-focused community.
Cost of Living
The cost varies depending on the room rate and level of care required, with assessments conducted by our nurse to determine the appropriate level of care.
Communication with Residents' Families
We maintain open communication with residents' families, tailoring updates to their preferences and holding care plan meetings to discuss any changes in condition or concerns.
Short-term or Respite Stays
We offer AL Respite at $150 per day with a minimum of 30 days, and MC Respite at $200 per day with a 30-day minimum.
Pet-Friendly Community
Our AL community is pet-friendly, requiring a $500 deposit for residents wishing to bring their pets.
Waitlist Information
Currently, we do not have a waiting list for new residents.
Covid and Flu Vaccinations
Residents have access to Covid and flu vaccinations within the community.
Aging in Place
Our community supports residents' ability to age in place, providing continuous care as their needs evolve.
For pricing & availability call (866) 204-9238
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Health Services
Fitness Programs
Activities
Exercise Classes
Yoga/Tai Chi
Amenities
Library
Beauty Salon/Barbershop
Walking Paths
Activity Rooms
Game Rooms
Computer Lab
Chapel/Prayer Room
Guest Suites
Parking for Residents and Guests
Billiards Room
Art Studio
Dining and Meal Options
Private Dining Rooms for Family Visits
Chef-Prepared Meals
Themed Dinners
Transportation and Parking
Parking Spaces
Services
Housekeeping
Maintenance
Beauty and Barber Services
Room Amenities
Private Bathrooms
Kitchenettes
Wi-Fi Access
Wheelchair Accessibility
Smoke Detectors/Sprinkler Systems
Safety Rails
Utilities Included
Emergency Response System
Pet Policy
Pet-Friendly
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