West Allis

Do you guys currently have a waitlist?

YES, FOR SOME APARTMENT STYLES, MEMORY CARE IS FULLY RESERVED

Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?

Executive Director who is a licensed nursing home Administrator (degreed), DIRECTOR OF NURSING, ASSISTED LIVING DIRECTOR, ASSISTANT EXECUTIVE DIRECTOR, LIFE ENRICHMENT DIRECTOR, L.E. ASSISTANT, MED PASSER, CARE TEAM, WELLNESS DIRECTOR( MEMORY CARE DIRECTOR), EXECUTIVE CHEF, SOUS CHEF, SERVERS, CONCIERGE (OUR HOME OFFICE IS ALSO LOCATED ON-SITE FOR ADDITIONAL OPERATIONAL/CLINICAL SUPPORT).

Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?

WE OFFER EMERGENCY PENDANTS, IN MEMORY CARE ALSO, VAYLAR FALL DETECTION, TRULOO TOILET MONITORING SYSTEM TO DETECT BLOOD IN URINE AND OTHER ABNORMALITIES, 24 HR STAFFING, LOCKED LOBBY, ALARMED EGRESS IN MEMORY CARE.

Do you offer any resources or support services to aid residents' transition into the community?

WE OFFER OUR FULL LEADERSHIP TEAM WELCOME (WE DO CARE AND ENGAGEMENT ASSESSMENTS) MAP HABIT MEMORY CARE PROGRAM/CARE ENHANCEMENT TO INDIVIDUALIZE CARE AND ACTIVITIES

Do you offer transportation services for residents?

TO OUTINGS/SHOPPING. OUR CONCIERGE CAN ASSIST IN SCHEDULING OTHER TRANSPORT SUCH AS MEDICAL.

Could you tell me a little about your dining experience?

WE OFFER 3 CHEF PREPARED MEALS, RESIDENTS CAN SELECT FROM DAILY FEATURED ITEMS OR AN ALWAYS AVAILABLE MENU. PRIVATE DINING ROOM FOR FAMILY EVENTS IN MEMORY CARE AND RESIDENTS CAN RESERVE THE PUB FOR PRIVATE GATHERINGS IN ASSISTED LIVING.

What is the process that takes place if a resident has a complaint or an issue they want addressed?

THERE IS A FULL GRIEVANCE PROCEDURE BUT OUR EXECUTIVE DIRECTOR, DIRECTOR OF NURSING AND WELLNESS DIRECTOR ARE ALL AVAILABLE TO DISCUSS CONCERNS, WE HOST A MONTHLY RESIDENT COUNCIL MEETING FOR RESIDENTS TO SHARE COMMENTS OR CONCERNS OR SIMPLY TO PROVIDE INPUT. RESIDENTS MAY ALSO CONTACT THE STATE OMBUDSMAN IF THEY EVER FEEL AN ISSUE IS UNRESOLVED.

What is the cost of living in your community?

THAT DEPENDS ON THE PROGRAM AREA, SIZE OF APARTMENT AND LEVEL OF CARE, RANGES FOR THE APARTMENT RANGE $4795-5395 FOR AL AND $6295-6800 FOR MC. 1ST LEVEL OF CARE IS INCLUDED LEVEL #2= RANGES $800-2300

What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being?

Resident newsletter, email

Do you all offer short-term or respite stays? How much does this cost?

IT DEPENDS ON WHETHER WE HAVE OPEN APARTMENTS, NOT CURRENTLY. PRICE IS $250+PER DAY

Are you all a pet-friendly community?

DEFINITELY!!! AND I HAVE MY PUPPY HERE TODAY AND AM CONDUCTING PET VISITS TODAY!

Are residents able to get Covid vaccination and flu vaccinations in the community?

YES

Are residents able to age in place?

OF COURSE. EVEN SOME SKILLED CARE NEEDS CAN BE MET THROUGH MEDICAL HOMECARE PARTNERS