Villas Of Holly Brook & Reflections - Charleston

Independent & Assisted Living Apartments

We have a variety of floor plans available. The prices below represent a baseline, as the value of an apartment will vary based on its location within the building. These rates include meals, most utilities, and a host of other amenities. Refer to our list of amenities or ask a staff member for more information.

Studio Starting at $3,775

One Bedroom Starting at $4,000

Two Bedroom Starting at $5,200

Two Bedroom Deluxe Starting at $5,825

We have a standard Second Occupant Fee of $1,000 for each apartment style.

Levels of Care

The Level of Care assigned is based on the sum of all aspects of the resident’s life that require assistance – If the resident is fully independent, no Level of Care will be assigned.

Level of Care I $575

Level of Care II $875

Level of Care III $1,175

Level of Care IV $1,475

Level of Care V $1,775

Level of Care VI $3,000

Community Fee

The one-time community fee is paid per-apartment (not per-resident) and helps us cover the clerical costs of admitting a resident as well as the maintenance costs of the community itself.

Each of our communities charges a one-time community fee of $2,000.

Overview of Professionals and Training

We currently have CNAs and Resident Aides on staff for resident care needs. All staff completes an initial orientation process and continued training through monthly in-service training, online mandated training through Relias Learning, and additional memory care training through corporate created training.

Safety and Well-Being Measures

Monthly vital clinics are completed on all residents of the community. This includes temperature, weight, blood pressure, pulse, respirations, and O2 saturation. All residents are provided pendants that alarm internally to our caregivers' tablets to alert them that the resident needs assistance. Our memory care has items in place to inform caregivers when doors are opening in the middle of the night, as well as motion sensors that turn on during the night hours. Our community's main doors lock at a specific time each day and unlock in the morning. All other community doors are checked routinely to ensure they are locked. Additionally, we have staff in the building 24/7/365.

Support Services for Transition

All residents complete a life story with a member of our activity or wellness team. This tells us more about the resident, what their preferences are, and what activities they enjoy doing. This assists our staff with making a smooth transition into the community. We also have increased eyes on the resident throughout the first couple of weeks of their move-in. Our Resident Council President, who is one of our residents, also meets with all new residents to help get them involved in the community and meet new people.

Transportation Services

Yes, we offer transportation to appointments for all assisted living residents in the Charleston/Mattoon area. We also have outings for residents to places like Walmart, Dollar Tree, etc., and fun outings like our local winery, park tours, and simple “country cruises”.

Dining Experience

We offer a buffet style dining experience with many options for the residents to choose from. If a resident does not like what is being served for the meal, they can request other items that are always available like a hamburger, hotdog, or deli meat sandwich.

Complaint and Issue Resolution

Residents can bring their concerns and complaints to me as the Executive Director of the community, or we have a grievance form that is included in all residents' contracts when they move in. Additionally, we have the state ombudsman's phone number posted in the lobby of our community.

Communication with Resident's Families

Most of our residents talk to their families daily or have family visiting often. If the resident is having health concerns, a nurse, our Wellness Director, or I will call the POA of care to inform them of the issues. If the POA of care cannot be reached, we then call the next family member on their list of contacts.

Short-term or Respite Stays

We do offer short-term and respite stays for residents, but have not had any in a while. The cost of this is our monthly rate divided by however many days they plan to stay with us.

Pet-Friendly Policy

Yes, we are pet-friendly but limited to dogs and cats. Animals should be 25lbs or less and up to date on all vaccinations. Residents are required to clean up after the pet.

Vaccinations Availability

Yes, we offer vaccinations for residents of our community on request. We have a visiting Nurse Practitioner through our Wellness third-party contractor who can provide these.

Aging in Place

Yes, residents are able to age in place as long as they meet the regulations required by the State of Illinois. We do allow Hospice consults and admissions that can help residents age in place in our community.