Urbana Place

Overview of Staff and Training

We have licensed nurses on staff 24 hours a day, along with nursing assistants. All nursing staff are CPR certified, and undergo monthly trainings on topics such as abuse/neglect, communication, handwashing, PPE, working with dementia clients, ADLs, elopements, and fire safety. The Executive Director (ED) has over 33 years of nursing experience, is a Certified Dementia Practitioner, and a Teepa Snow Positive Approach to Care Coach. The Health Services Director (HSD) brings 30+ years of nursing experience, with a strong background in long-term care.

Safety and Well-being Measures

We conduct frequent safety checks, allow the use of bed canes, halos, bolsters, and fall mats for mobility assistance and to mitigate fall risks for our residents.

Transitioning into the Community

New residents are given time to adjust, an orientation to familiarize them with the community, and are introduced to fellow residents who help them integrate smoothly.

Transportation Services

Transportation is available for residents, requiring appointments to be scheduled at least 2 weeks in advance. There is a charge for trips over 10 miles.

Dining Experience

We offer set mealtimes with a variety of breakfast options, a main entrée and soup for lunch and dinner, along with alternate meal choices, sandwiches, salads, and hamburgers daily.

Addressing Complaints and Issues

The ED’s office is always open for residents to voice concerns. We also hold monthly resident council meetings and maintain a concern/issue box for after-hours communications. Family members are provided with the ED and HSD’s contact information for direct communication.

Cost of Living

Room and board fees range from $3355 to $4550 per month, with additional care fees based on individual resident needs, ranging from $810 to $4100 per month.

Communication with Residents' Families

Families are notified of all changes and incidents if a resident has a POA or requests family contact. Families can also reach out directly to the HSD or ED with questions.

Short-term or Respite Stays

We offer respite stays subject to apartment availability, with costs varying based on the room and care needs. Respite stays are for 30 days or more.

Pet-Friendly Community

We welcome small dogs and cats, with a one-time, non-refundable pet fee and additional charges for staff-provided pet care services.

Covid and Flu Vaccinations

A local pharmacy provides Covid and flu vaccinations for our residents.

Aging in Place

Residents can age in place with support from outside therapy and hospice companies, barring any regulatory issues. We have limited Medicaid Waiver rooms available.

Facilities and Amenities

Our community offers 1 bedroom and studio apartments with kitchenettes, a beauty shop, and a spa room with a whirlpool tub. The available apartment features a walk-in closet.