University House Issaquah

Do you guys currently have a waitlist?

YES

Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?

YES

Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?

YES

Do you offer any resources or support services to aid residents' transition into the community?

YES

Do you offer transportation services for residents?

YES

Could you tell me a little about your dining experience?

YES

What is the process that takes place if a resident has a complaint or an issue they want addressed?

YES

What is the cost of living in your community?

YES

What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being?

YES

Do you all offer short-term or respite stays? How much does this cost?

We do not. The only short term stays are offered to our waitlist members who want to “test drive” our community for a night or 2.

Are you all a pet-friendly community?

Yes! There is a one-time $500 deposit to have pets. The pets must be current on vaccinations and licensed. We have a document that would need to be completed prior to the pets moving in.

Are residents able to get Covid vaccination and flu vaccinations in the community?

Yes! We have brought in pharmacies the last 2 years in the fall, and also did so prior to COVID.

Are residents able to age in place?

Yes! Our residents can move in as independent living, and when assisted living services are needed, our nursing team will come to their apartment, no need to move to an AL wing. Our residents can also bring hospice in to their apartment if/when that is needed.