The Willows At Citation

Assisted Living Costs

Base Price: $5,339 per month

Additional Care Costs: $0 to $945 per month (depending on level of care needed)

About The Willows Senior Living Community

The Willows is a senior living community that offers a range of care options to meet the diverse needs of its residents. The community provides both assisted living and skilled nursing care, ensuring that residents receive the appropriate level of support for their individual circumstances.

Accommodations and Availability

The Willows currently has a waitlist for potential residents. The length of the waitlist varies based on the number of referrals and other factors, so a definitive timeframe for availability is not provided.

Respite Care and Short-Term Stays

For those in need of temporary care, The Willows offers respite care and short-term stay options. The minimum duration for such stays is not specified, but the staff can provide more detailed information upon request.

Aging in Place and Pet Policy

Residents at The Willows have the ability to age in place, meaning they can continue to live in the community as their care needs evolve. The community is also pet-friendly, allowing residents to bring their furry companions into assisted living, subject to certain conditions and a pet fee, the specifics of which can be provided by the staff.

Moving Assistance

While The Willows does not have its own moving staff, the community can recommend moving companies and offers reimbursement for moving expenses up to a certain amount, with the presentation of a receipt.

Transportation Services

Transportation is available for residents, with scheduled services on Tuesdays and Thursdays directly from the facility, and additional services on Monday, Wednesday, and Friday through an external provider. Charges for transportation are based on mileage.

Dining Experience

The dining services at The Willows feature heart-healthy options, with meals that include a protein, starch, and vegetable. A dietician ensures that dietary needs are met, including mechanical soft, liquid, or pureed foods when necessary. Meals are served three times a day in the dining room, with breakfast at 7:00 AM, lunch at 11:30 AM, and dinner around 4:45 PM. Room service is available for an additional fee, encouraging residents to dine in the communal dining room.

Staffing and Safety

The Willows employs a team of nurses, aides, and KMAs to provide care for residents. The community also has a chef and an assistant director of food services. Safety measures include lockdown systems, coded exit doors, and locked facilities after 7 PM, with entry requiring a call to the facility. Nurses check on residents hourly and respond to call lights as needed.

Healthcare Services

Residents have access to COVID-19 and flu vaccines, as well as pneumonia vaccines, within the community.

Resident Concerns and Family Communication

Resident concerns are addressed through a formal process, with staff submitting concerns and communicating internally to resolve issues. Regular meetings are held to discuss resident goals and address any unmet needs. Communication with families is primarily conducted via phone calls or in-person meetings, tailored to the preferences and needs of each resident and their family.