The Westmont At Short Pump

Types of Living Offered

The Westmont at Short Pump is a versatile community offering independent living, assisted living, and memory care services. However, it is important to note that they do not provide skilled nursing facilities.

Pet Policy

Pets are welcome at the community, with certain restrictions. Pets must be under 25 pounds, and there is a $1,000 pet deposit along with a monthly pet rent of $25.

Transportation Services

Residents can avail transportation services for doctor's appointments and other outings. The service is complimentary up to 20 miles, with a charge of $1 per mile thereafter.

Moving Assistance

Residents are responsible for organizing and managing their own moving process, as the community does not offer staff or movers to assist with moving items into the building.

Respite Care and Short-Term Stays

The community offers respite care or short-term stays in durations of 30, 60, and 90 days, subject to availability. Currently, there may be no availability for these options.

Communication with Residents' Families

Communication with families is multifaceted, including weekly newsletters from the executive director, an app, and newsletters from the activities team members.

Resident Complaints

Residents can submit complaints through anonymous comment cards, although the processing details of these complaints are not specified by the marketing department.

Accessibility, Safety, and Security

Standard safety and security measures are in place, including a pendant system for emergencies. However, there are no pull cords in the bedrooms, only in the bathrooms.

Dining Services

Independent living residents must buy into a meal plan, while assisted living residents receive three meals a day included in their services.

Medical Staff

The community has nurses and doctors who visit to attend to residents' medical needs.

Wait List

There is an 18-month wait list for two-bedroom units, a three-month wait list for one-bedroom units, and approximately a 60-day wait list for studio units.

Room Pricing

Each room is priced differently based on features, square footage, and location within the building. Specific pricing is not listed on the website but can be provided upon request via email.