The Waters On 50Th

Do you guys currently have a waitlist?

Yes, for 2-bed/2-baths & 2-bed/2-baths +dens; approximately two years!

Could you share pricing and any other general information?

I will follow up with a separate email with this information.

Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?

There are many different departments within our community. Everyone goes through our "Reflections" program, which is the onboarding process/program for all new employees. Once that is completed, it depends on what department they're hired for, though if for example it is for health and wellbeing, they are to complete many competency classes, complete delegated tasks, which are under an RN licensure prior to working with our residents.

Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?

All exterior doors are locked at all times. You can only enter with a fob or if our concierge or a team member, or a resident who resides here, buzzes you in. We have 24/7 video surveillance in all common hallways and spaces.

Do you offer any resources or support services to aid residents' transition into the community?

We have new resident and family orientation, as well as our resident ambassadors are assigned to all new residents to assist with welcoming and the transition of new residents.

Do you offer transportation services for residents?

If it is for a local shopping trip or scheduled outing to the Arboretum, Como Zoo Conservatory, etc. but NO transportation to personal or medical appointments. We can only help ARRANGE for transportation with PRIOR ADVANCED notice.

Could you tell me a little about your dining experience?

We offer 3 chef-prepared meals per day; you have the option to opt-in or opt-out of the food and beverage allowance we provide you with as part of your rent per month. It is a $375 monthly spend down, and you choose how you spend that, with the benefit of a 20% discount on ALL food and beverage if you opt-in. If you opt-out, you will receive a $375 credit on your accounts, can still dine with us any time, you'll just pay the higher prices for each meal you dine with us.

What is the process that takes place if a resident has a complaint or an issue they want addressed?

We have a specific complaint/grievance log that our Executive Director logs. You are to contact our Executive Director for any complaint/grievences, where she will then address immediately, and follow up with you regarding a solution once she investigates further. Our residents have the opportunity to contact the local Ombudsman who acts on behalf of our residents as an advocate/representative from the State of MN if needed.

What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being?

Our Executive Director sends out a weekly Friday email update, that anyone can sign up for regarding updates about our community and what's going on in the coming week, new culinary menus, etc. Depending if you are an Assisted Living resident or Independent Living, does depend on how the family is communicated with. We update one family member, typically POA's/Health Care Agents, who then decide who they share the information with. When you're fully independent, we do not have the legal authority to provide updates to family members because you haven't provided a release of health information. If you are part of our assisted living program, we would have a release of health information, which anytime there is a change in condition, medication changes, etc. we would reach out to that one designated person.

Do you all offer short-term or respite stays? How much does this cost?

Unfortunately, not at this time, as we've needed our specialty care apartments for long-term leasing, which is where these respite apartments were previously.

Are you all a pet-friendly community?

Yes, dogs, cats, and some types of birds, up to two pets per apartment, and must be well-behaved with all veterinary records on file and updated vaccinations. It is a $1,000 non-refundable pet deposit, and $50/month/pet.

Are residents able to get Covid vaccination and flu vaccinations in the community?

Yes, we host a COVID and Flu vaccination clinic each year, however, if you need an on-demand vaccination, you are to go a local pharmacy or your provider if you are an independent living resident. If you are under assisted living options with us, and need a vaccine on demand, you must be part of our Thrifty White Pharmacy in order to receive vaccines on demand.

Are residents able to age in place?

Yes, unless you need additional support for Memory Care or Enhanced Care, you would have to move apartments to our Specialty Care neighborhoods.