The Shores Of Lake Phalen

Overview of Professional Staff and Training

Currently, we have 2 full-time Registered Nurses (RNs) during the week, with on-call support available 24 hours per day. Our caregivers are trained by the Executive Director, business office, computer systems, and the RN in our community.

Safety and Well-being Measures

We conduct safety checks every 2 hours and residents utilize our pendant system to ensure their well-being.

Resources and Support Services for Transition

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Transportation Services

We have a bus available for outings; however, we do not provide transportation for appointments.

Dining Experience

Residents enjoy 3 meals per day and have access to an "always available" menu for different choices.

Resident Complaint or Issue Process

Residents can address complaints or issues by informing the front desk, the Director of Nursing, or the Executive Director.

Communication with Resident's Families

Generally, updates come from the nurses. We also have a patient portal through our rounding physician's group.

Pet-Friendly Community

To live or visit? The answer is yes.

Waitlist Status

For assisted living or memory care? Currently, our waitlist for memory care is minimal, while the waitlist for assisted living depends on the apartment size you are looking for.

Covid and Flu Vaccinations

Yes, residents can receive Covid and flu vaccinations through our pharmacy.

Aging in Place

Yes, residents are able to age in place in our community.