The Reserve At Mills Farm

Pricing and Cost

In independent living, our prices start at 4,400 for studios and go up to 6,450 for two-bedrooms.

In assisted living, our studios start at 6,950 up to 7,875.

Overview of The Reserve at Mills Farm

The Reserve at Mills Farm is a senior living community that offers independent living, assisted living, and memory care services. The community is relatively new, being three years old, and provides a luxurious and accommodating environment for its residents. The community includes 99 independent living apartments, 30 assisted living apartments, and 24 memory care studios within four villas, creating a unique family-style living experience for memory care residents.

Staffing and Training

The staff-to-resident ratio is one caregiver for every six residents in assisted living and one caregiver for every three residents in memory care. The staff undergoes rigorous training to ensure they are equipped to provide high-quality care and support to the residents.

Safety and Security

The Reserve at Mills Farm follows all CDC guidelines for health and safety, including during epidemics and pandemics. Regular drills for fire, weather, and other safety measures are conducted. Assisted living residents are provided with pendants to easily reach out to staff when needed.

Resident Resources and Support

Residents moving into the community receive support from department heads to help them acclimate. A lifestyle interest form is filled out by new residents to inform the community of their interests and preferences, which is used to tailor programs and activities.

Transportation Services

The community offers transportation services with wheelchair-accessible buses and vans for doctor's appointments, shopping trips, and other outings. A concierge is available to schedule transportation needs, and the staff is accommodating to residents' schedules and destinations within a reasonable radius.

Dining Experience

The dining room offers a full-service experience with a hostess, menu ordering, and the option for wine with dinner. A bistro is available for breakfast and lunch, offering a range of options from oatmeal to made-to-order eggs and bacon. In assisted living, meals are included in the rent, and dietary plans are overseen by a chef and dietician.

Handling Resident Complaints

Residents are provided with information on how to report grievances upon signing their contract. The community prefers to handle issues directly and promptly, with the concierge communicating any concerns to the relevant department head and the executive director. There are also monthly meetings with the executive director for residents to voice any concerns.

Communication with Residents' Families

Emergency contact information for residents' families is collected and stored in a database. The community communicates with families via email and letters for updates and important information. The executive director also holds monthly meetings with residents to maintain open lines of communication.

Pet Policy

The Reserve at Mills Farm is pet-friendly, allowing residents to bring their beloved pets with them to the community.