The Pointe At Kirby Gate

Availability and Accommodations

The senior living community currently does not have a waitlist, allowing for immediate availability for potential residents. The facility offers one-bedroom units, although specific pricing details are not provided.

Respite Care and Pet Policy

Respite care or short-term stays are not offered at this community. Additionally, pets are generally not allowed within the facility.

Transportation Services

For the convenience of its residents, the community provides transportation services with a van available to take residents to various appointments and errands such as doctor visits, shopping, and banking.

Dining Experience

The dining service in the community is described as being more cafeteria-style, providing a simple and efficient dining experience for residents.

Staffing and Medical Care

The staff at the facility includes an LPN (Licensed Practical Nurse) who is available to assist residents. In addition to the LPN, there are resident assistants who, while not certified, support the residents' needs. A doctor or nurse practitioner visits the facility weekly to provide medical oversight and services such as vaccinations through a partnered pharmacy.

Safety and Emergency Response

Residents are equipped with pendants for emergency response. Additionally, there are pull cords in bedrooms and bathrooms that, when activated, send alerts to staff beepers for prompt assistance.

Complaints and Grievances

When residents have complaints, they can approach the LPN directly as she is readily available and close by. There is also a chain of command in place for grievances, and grievance forms are available for formal complaints, especially if the complaint involves a staff member.

Communication with Families

The community maintains an active Facebook page for updates and events. Residents, except those in memory care, have access to telephones to call their family members. Additionally, there is a community connector who facilitates communication through emails, ensuring families are kept informed about their loved ones and community happenings.

Staff Contact

The LPN, named Tondra, is the primary contact for residents' medical needs and inquiries. She plays a pivotal role in both the care provided and the communication with residents and their families.