📞 Call for pricing and availability: (866) 204-9238

The Park At Surprise Independent Living Community

14630 W Parkwood Drive, Surprise, Arizona 85374

Image of The Park At Surprise Independent Living Community

For Pricing

(866) 204-9238

Front Desk

(623) 594-9042

Living Options

Independent Living

View other Independent Living communities in Surprise

📞 Call for pricing & info
(866) 204-9238

Community Details

Community Details

This detailed information was received through an email from the Director of Community Relations at The Park At Surprise Independent Living Community via email on 2024-01-18.

Overview of Professionals and Training

Our team includes an Executive Director, Business Office Manager (also handling HR), Director of Community Relations, a marketer, Director of Activities and an assistant, Director of Maintenance and an assistant, three receptionists for different shifts, concierge and chauffeur service, head chef, cooks, servers, and kitchen staff. All staff undergo ongoing training for compliance and are CPR and first aid certified. They also carry a master key for emergency access to resident apartments.

Safety and Well-Being Measures

We maintain a 24/7 receptionist area for emergencies. A daily check-in system is in place during breakfast hours to ensure resident well-being. If a resident does not check in, we proactively reach out to them. In case of no response, we will enter their apartment to assess the situation and call emergency services if necessary.

Transition Support Services

While we don't have our own transportation for moves, we partner with senior transition services and moving companies. We also recommend trusted real estate agents for those needing to sell their homes.

Transportation Services

Our concierge service offers transportation Monday through Friday, 7:45 AM to 3:30 PM, within a 10-mile radius for free, and beyond at a cost. We also have a shuttle for group trips.

Dining Experience

The Monticello dining room serves breakfast and dinner, with breakfast only on weekends. Rent includes meals. A bistro offers a pay-as-you-go option daily.

Addressing Complaints and Issues

We have an open-door policy for feedback and concerns, handled by the Executive Director or HR. Monthly town halls and chef chats allow residents to voice their opinions.

Cost of Living

Living costs range from $3,000 to $7,500, depending on the apartment or casita size and location, all-inclusive.

Communication Policy

In emergencies, we contact the designated emergency contact. Daily check-ins are recorded, and families can inquire about their loved ones.

Short-term or Respite Stays

We offer guest suites for short-term stays at $150 a night, with all amenities included.

Pet-Friendly Community

Yes, we are a pet-friendly community.

Waitlist and Availability

We have a waitlist based on apartment size and location, but some units are currently available.

Vaccination Services

Residents can receive flu and other vaccinations through our partners. Covid vaccinations are available at external locations like Walgreens.

Aging in Place

Residents can age in place, with options to bring in private caregivers or home health services as needed.

For pricing & availability call (866) 204-9238

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Activities

Exercise Classes

Cultural Events

Wine Tasting Events

Themed Dinners

Amenities

Fitness Center

Walking Paths

Outdoor Seating Areas

Art Studio

Dining and Meal Options

Restaurant-Style Dining

Private Dining Rooms for Family Visits

Outdoor Dining Areas

Chef-Prepared Meals

Themed Dinners

Coffee Shops

Transportation and Parking

Parking Spaces

Services

Housekeeping

Room Amenities

Private Bathrooms

Kitchenettes

Climate Control

Wi-Fi Access

Balconies/Patios

Pet Policy

Pet-Friendly

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