The Grand In Prospect

Overview of Our Staff and Training

Our team comprises nurses (mostly LPNs), caregivers, Dining Room Staff, Leadership Team, Activities Professionals, and Therapy Team (PT, OT, ST). Training is tailored to each specialty and role, encompassing required state training and additional training relevant to their jobs and serving seniors, as mandated by Civitas Senior Living.

Safety and Well-Being Measures

We develop individualized care plans for our residents, with general safety measures including locked exterior doors (except main entrances which lock overnight), 24/7 staff presence, and emergency pendants for residents. Specific scenarios can be addressed upon request.

Transition Resources and Support Services

We offer a variety of resources and services to aid residents' transition into our community, tailored to their specific needs.

Transportation Services

Our transportation options include a Cadillac Sedan and Wheelchair Accessible Bus for medical appointments on Tuesday, Wednesday, and Thursday.

Dining Experience

We offer restaurant-style dining with a full menu and daily specials. Special menus, theme meals, parties, cookouts, and family night meals are regularly organized. We invite you to experience our dining first-hand.

Addressing Complaints and Issues

We maintain an open-door policy for addressing complaints or issues, with a monthly town hall for residents to voice concerns in a group setting.

Cost of Living

Attached is the pricing sheet for Assisted Living and Memory Care.

Communication with Residents' Families

Communication is tailored to the needs of the resident and preferences of the family, including updates via an app, regular family meetings, and care-plans.

Short-term or Respite Stays

We offer short-term or respite stays, typically a 30-day minimum, at $175/day, based on availability.

Pet-Friendly Community

Our community is pet-friendly, featuring a dog park and dog spa.

Waitlist Information

Availability depends on the floor plan, with current availability in a PC/AL Studio.

Covid and Flu Vaccinations

Vaccination availability depends on doctor recommendations and resident preferences, with clinics previously held on-site and current arrangements for pharmacy appointments.

Aging in Place

Residents can age in place, with all levels of care available except for skilled nursing.