The Fountains At Washington House

We do not have a waitlist at the moment

Overview of the Senior Living Community

This senior living community offers both independent living and assisted living options, catering to a variety of senior needs and preferences.

Staff Training and Background

The community is staffed with qualified professionals including nurses, Certified Nursing Assistants (CNAs), and certified medication technicians, ensuring residents receive comprehensive care and support.

Staff-Resident Interaction

Residents benefit from direct contact with staff members who are available as needed and also perform regular rounds to ensure resident needs are met promptly.

Accessibility and Safety Features

The facility is equipped with safety features such as pendants for emergencies. Although there is no memory care unit currently, one is planned to open in August 2024. The main entrance is secured at night, but residents and family members have key fob access for convenience and security.

Move-In Assistance

While the community has preferred move-in service providers, such as White Glove Solutions, these services are not included in the living costs and are priced separately based on the volume of belongings and distance.

Transportation Services

The community offers transportation with a van, minivan, and a bus driver for activities and appointments within a 10-mile radius, with additional charges applying beyond that distance.

Dining Experience

Residents enjoy a flexible dining experience with multiple menu options, including three meals a day and snacks.

Resident Complaint Process

Complaints are taken seriously, with an internal process in place. Residents typically approach the Move-in Coordinator with issues during their first 30 days, and the concerns are then directed to the appropriate department.

Included Amenities

For independent living, meal plans and additional services like extra cleaning are available for a fee. In assisted living, meals are included in the room rate. Utilities such as cable, phone, and internet are included in the cost of living for all residents.

Salon Services

The community offers salon services, with charges conveniently added to the resident's monthly invoice based on the services utilized.

Insurance and Payment

All costs are private pay, as the facility does not accept insurance for payment.

Family Communication

Communication with residents' families is maintained through calls, texts, emails, and regular updates from nurses. The community also sends out monthly newsletters to keep families informed.

Respite Care

Respite care options are available for short-term stays, with the cost depending on the duration (30, 60, or 90 days) and the level of care required. The apartments for respite care come furnished.

Pet Policy

Pets are welcome in the community, provided that the resident is capable of taking care of their pet independently.