The Chelsea At Tinton Falls

Types of Professionals on Our Staff and Their Training

To start with, ALL of our team members undergo a thorough background check, physicals, references checked, etc. as part of the hiring process. Our team is led by an Executive Director who is trained and licensed. We have a Director of Health and Wellness who is an RN and oversees the care of all our residents. We have LPNs, med techs, and care partners, all licensed, who administer medications and provide any care needed, such as showers, dressing, and escort services. ALL licensed positions in the community are continually trained and in-serviced, and we ensure that licensing is always up-to-date. Our Maintenance Director is responsible for the upkeep of our community, under which housekeepers and maintenance assistants work. To ensure resident engagement, our Resident Experience Director and assistants always look for new ideas and trips based on residents’ hobbies, likes, and dislikes. Our Food Service Director and dietary staff provide three scheduled meal-times for our residents while monitoring any dietary restrictions they may have. We also have a Director of Memory Support for our residents in the Country Cottage, which is designed for residents with varying degrees of memory impairments. The activities and programs in the Cottage are intended to engage the residents there. Each department is required to complete in-service training to maintain our license in good standing.

Measures for Ensuring Safety and Well-being of Residents

Our Country Cottage is a secured area. Some residents may become ambulatory and exit-seek, so the security keeps them from "exploring" outside areas. We also have a security system in place, and the community is monitored by cameras.

Resources or Support Services for Resident Transition

When a new resident joins the community, they are welcomed by team members who introduce themselves and their roles. All directors make it a point to meet with the new resident. For example, our Food Service Director will chat with a new resident to discuss any "favorites" and incorporate them into the regular menu. We also have resident ambassadors who meet and spend time with the new resident.

Transportation Services for Residents

We provide transportation for residents within a 10-mile radius, scheduled in advance. This is in addition to any scheduled trips, outings, shopping, etc.

Dining Experience

We have three scheduled meal times. Our residents receive a menu with two "special" items and always-available items. After making their choice, meals are presented restaurant-style. Display plates allow residents to "SEE" the options available. We also monitor any specified dietary restrictions, and any special preparation (cut up, chopped, etc.) is done in the kitchen and presented to the resident.

Process for Handling Complaints or Issues

If a resident has an issue, they often bring it to the attention of the team member they feel most comfortable with. The team member will then bring the complaint to the appropriate director. If necessary, the director will escalate the issue to the Executive Director, and the three will resolve the issue together. Sometimes, family members may need to be contacted as well.

Cost of Living in the Community

The community rates vary depending on the suite chosen and the care level of the resident. I will provide you with a complete brochure.

Policy on Communication with Resident's Families

We have an open-door policy at Mira Vie. We stay in constant communication with families. In case of events or occurrences that all families need to know about, they will receive an email. Should we see a change in a resident’s health or behavior, our Director of Health and Wellness will reach out immediately to discuss next steps. Family members can contact the relevant department director or our Executive Director for any issues.

Short-term or Respite Stays

We offer a respite program allowing residents to stay in our community for a shorter period. There is an assessment of the resident to determine appropriateness for the community. The Assisted Living Daily rate is $240/daily, and the Country Cottage rate is $320/daily. This includes care level and any medication management.

Pet-friendly Community

Yes, we love pets, as do the residents. Residents with pets must be able to care for them independently and provide documentation of vaccines. Visiting pets must also provide proof of vaccines on their first visit.

Current Availability and Waitlist

Currently, there is availability in our Country Cottage and limited availability in our assisted living.

Availability of Covid and Flu Vaccinations

We provide opportunities for residents to receive vaccinations within the community. Residents also have the option to go to their medical provider.

Aging in Place

We strive to keep our residents "at home" by bringing in ancillary services such as hospice or outside nursing if necessary. Residents need to leave the community only if the level of care exceeds our licensing limits (e.g., trach, respirator, feeding tube).

Visiting the Community

I hope I was able to address your questions and concerns. Please let me know when it would be convenient for you to visit the community. I can be available in the evenings, and we can accommodate a weekend visit as well.