Terrabella Southern Pines

Types of Professionals on Staff and Training

Our team consists of various professionals dedicated to serving older adults. The clinical team includes a Regional Nurse (RN), a part-time Licensed Practical Nurse (LPN), full-time Resident Care Coordinators who are certified medication technicians (med techs) and certified nurse's aids (CNA), and a Memory Care Director who is also a certified dementia practitioner. Our daily care staff consists of experienced personal care attendants, some CNAs, and med techs. Staff undergo over 30 hours of training in infection control, fire safety, first aid, and dementia care and are CPR certified.

Safety Measures for Residents

Safety features include emergency pull cords in every room and a personal pendant program for residents, along with staff conducting care rounds every two hours. Our memory care building is secured to allow safe exploration for residents experiencing brain changes.

Support Services for Transitioning Residents

New residents are welcomed with a ribbon cutting ceremony and a welcoming committee. We provide a new resident orientation and can refer psychiatric and psychological services if needed.

Transportation Services

We offer free medical transportation and organize shopping trips and dining outings through our activities department.

Dining Experience

Residents enjoy three meals daily with snack options. They can choose from entree options and a weekly changing, always-available menu.

Addressing Resident Complaints or Issues

Issues are handled by appropriate department heads or the executive director. We encourage prompt communication from residents and families. Move-in paperwork includes information on lodging external complaints.

Cost of Living

Costs vary based on resident needs and apartment size. A pricing list is available upon request.

Communication with Families

Upon move-in, families receive contact information for department heads. Communication is maintained for changes in condition, emergencies, or concerns.

Short-term or Respite Stays

We offer 30-day respite stays at $250 per day.

Pet Policy

We are a pet-friendly community with a one-time pet fee of $1,000. Pets must be well-behaved, vaccinated, and cared for by the resident or a designated caregiver.

Waitlist for Apartments

Currently, there is a waitlist for two-bedroom apartments in our assisted living community.

Vaccinations for Residents

We offer an annual flu clinic. COVID vaccinations can be arranged if the resident's primary care provider is our in-house nurse practitioner.

Aging in Place

Our goal is to enable residents to age in place, providing support for those with significant care needs. For needs beyond our scope, we facilitate transitions to skilled nursing facilities.