Sunrise Of Rochester

Types of Professionals on Our Staff and Their Training

Our nurse Cheryl (RN) has worked in our building for 25 years. She has other nurses that support her. Our care staff is a mixture of CNAs, care staff that have been trained in-house, and others with a long history of caregiving. All team members undergo training, shadow seasoned team members, and are observed before providing care for our residents.

Measures to Ensure the Safety and Well-Being of Our Residents

Our community doors are locked, so our Concierge or staff are responsible for letting visitors enter and exit the community. We have cameras around our community, and residents can have a camera in their unit if they would like to. We have pull cords in their units and restrooms for assistance. We also provide pendants for residents to page our staff.

Resources and Support Services for Resident Transition

We rely on information from residents or their families to understand what works best for them. We aim to know the residents' needs and preferences to provide the best care and overall experience. We introduce residents to others with similar interests, give tours of the community, and invite them to activities.

Dining Experience

We encourage all residents to come to the dining room for communal dining and socialization. If a resident is unwell or not social, we can provide a room tray at no additional cost. We serve breakfast, lunch, and dinner, and have an always-available menu for residents who do not want the daily entree choices. Additionally, we have a bistro with coffee, tea, juices, water, and snacks throughout the day.

Handling Resident Complaints or Issues

Residents or their families can speak to our Executive Director, Nurse, or Care Coordinator to address any issues.

Communication with Residents' Families

A service plan is established from the initial nursing assessment for residents. Families are notified of any issues, concerns, or changes in cognition. Our Activities Coordinator keeps families updated with events, activities, and outings that residents participate in. The dining team monitors residents during meals and shares this information with the resident's listed responsible party unless told otherwise.

Short-Term or Respite Stays

We offer respite stays starting at $200 daily, usually with a 2-week minimum.

Pet-Friendly Policy

Yes, we are a pet-friendly community. However, the resident must be able to manage their pet's needs and supplies.

Waitlist Status

At this time, we do not have a waitlist.

Vaccinations

We previously conducted Covid and flu vaccinations in the community for both staff and residents and will continue to do so.

Aging in Place

Yes, our residents can age in place. We have three floors of assisted living and one floor of memory care. Assisted living residents needing memory care can move to our secured memory care floor. We provide care through hospice if necessary, but we cannot accommodate residents with feeding tubes, IVs, and skin wounds beyond stage-2.