Summit Pointe Senior Living Community

Overview of Professionals and Training at Our Facility

At our facility, we employ a variety of professionals to ensure comprehensive care and services. This includes Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Care Coordinators, and Resident Assistants. We have two RNs on staff during the day and either an LPN or RN during the evening. Overnight and weekends, we have on-call RNs. Resident Assistants are trained as Certified Nursing Assistants (CNAs) and pass a Medication Passing course. Beyond nursing staff, our team comprises culinary experts, life enrichment personnel, maintenance staff, housekeeping staff, receptionists, transportation personnel, and management.

Measures to Ensure Residents' Safety and Well-being

To ensure the safety and well-being of our residents, we have emergency pull cords in the bathrooms and bedrooms of every apartment. Residents also have emergency pendants that they wear. Additionally, we have an informal daily check-in procedure to ensure that each tenant is accounted for and has attended meals or been seen during the day.

Support Services for Residents' Transition

To aid residents' transition into the community, we provide escorts to meals and activities during the first weeks of their stay. We also have a tenant ambassador program, where existing tenants introduce themselves to newcomers and invite them to join in meals and activities.

Dining Experience

Our dining experience is restaurant-style, allowing tenants to sit where they prefer during designated time spans for Breakfast, Lunch, and Dinner. Our chef prepares two main entrées daily, and if these options are not to a tenant's liking, they can order from a "comfort menu."

Process for Addressing Complaints or Issues

We have several mechanisms for residents to raise complaints or issues. This includes an anonymous suggestion/complaint box, tenant meetings, and an open-door policy with management. We encourage tenants to voice their concerns, no matter how big or small, so that we can continually improve.

Communication with Residents' Families

Our Executive Director regularly sends emails to family members, keeping them informed of both minor details (like window washing schedules) and major updates (such as a COVID case in the building). With tenant permission, we will also contact families if we observe any concerns with the resident.

Short-term or Respite Stays

Yes, we do offer short-term or respite stays. The cost is $210 per day for assisted living and $220 per day for memory care.

Vaccination Availability

We host yearly clinics to provide COVID and flu vaccinations to our residents.

Ability to Age in Place

We support seamless transitions from independent living to assisted living without requiring tenants to change apartments. Many residents live their entire lives at our facility. However, for those requiring "two-person assist," a move to a nursing home may be necessary. We have a waitlist for some apartments but not for all. We offer 12 different floor plans and can provide information on availability upon request.