Sterling Court

Availability and Housing Options

Currently, we do not have a waitlist. However, our availability is limited to one studio, a few 1-bedroom/1-bathroom units, and only one 2-bedroom/1-bathroom unit.

Staff and Training

Every employee, regardless of their position, undergoes two weeks of core competency courses as required by the state. Additionally, each department has its own set of training requirements throughout the year. All employees are also fingerprinted, drug tested, and required to take a CPR class.

Safety and Well-being Measures

We ensure the safety and well-being of our residents by checking on them at least four times a day, with more frequent checks if necessary. A med tech is available 24 hours a day, and doors are locked from 8pm to 6am for added security.

Transition Support Services

Our "welcoming team" of residents provides support for as long as needed to help new residents transition into the community. New residents also meet with the Directors (Activities, Housekeeping, Kitchen, etc.) to tailor support services to their needs.

Transportation Services

We offer free transportation services for residents from Monday to Friday.

Dining Experience

Our dining experience is restaurant-style, allowing residents to sit wherever they like. Servers take orders, and we follow a dietary-approved menu, including specials for each meal and an alternative menu.

Handling Complaints and Issues

A Resident’s Council is in place to address any and all complaints, with two representatives from each hallway. Unresolved issues can be escalated to the Executive Director, and if necessary, the State Ombudsman can be contacted.

Communication with Residents' Families

Communication preferences with residents' families are established during the admission process. Typically, we use phone calls to keep families updated as deemed necessary.

Short-term or Respite Stays

Our respite room is currently being reorganized for future use. The cost for short-term or respite stays will depend on several factors.

Pet Policy

Our community is pet-friendly, with a monthly fee of $150 for pets.

Vaccinations

Residents are able to receive Covid and flu vaccinations within the community.

Aging in Place

Residents are able to age in place, although we currently do not have a memory care unit.