Spring Hills Post Acute Livingston

Staff Training and Expertise

Spring Hills employs experienced nurses and CNAs who are well-versed in providing typical healthcare services expected in an assisted living facility. The staff is praised by residents for their satisfactory care and attention.

Safety and Accessibility Features

Residents are required to wear pendants for safety, which are sensitive to rapid movements, such as falls, alerting staff to provide immediate assistance. The facility aims to have a 24/7 concierge and currently has a staff member at the front desk at all times. Doors lock after 9 p.m., but residents can call the front desk for entry. The memory care unit is fully secure, accessible only with a key fob.

Resident Transition Assistance

Spring Hills offers connections with local coordinators and movers to help residents set up their apartments before moving in, providing a seamless transition and a home-like environment upon arrival.

Transportation Services

The community provides transportation with a van for group trips and a sedan with a driver available Monday through Friday for appointments and errands.

Dining Experience

The facility boasts a five-star Michelin chef and offers designated dining hours for breakfast, lunch, and dinner, with menus changing weekly. Room service is available, but communal dining is encouraged for social interaction. Special menus are provided for cultural and religious events, and a popular Sunday brunch invites family participation.

Resident and Family Communication

Communication with residents' families is maintained through email updates, a social platform called Cubego, and newsletters. The facility also has an open-door policy for directors, a monthly resident council meeting, and is considering a suggestion box for feedback.

Respite Care and Short-Term Stay Options

While initially offered, the availability of respite care or short-term stays is uncertain as the facility grows and may change in the future.

Pet Policy

Pets are allowed with a fee, and residents are responsible for their care and ensuring they do not enter restricted areas like the dining room.

Community Relations Coordinator

Andrea, the Community Relations Coordinator, assists with inquiries alongside the director, Joe Kessler, and is dedicated to ensuring potential and current residents receive comprehensive information and support.