Rose Of East Des Moines

Do you guys currently have a waitlist?

No, waitlist

Could you share pricing and any other general information?

$795-990

Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?

Administrator has 20 yrs of property management experience. Any questions regarding Nursing/Health team would be answered by Open Arms Health Aide

Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?

Security entrance, staff checks at least 2 twice a day, additional calls if residents don’t come for meals

Do you offer any resources or support services to aid residents' transition into the community?

Resident activities happen M-F, group meals for lunch and/or dinner – we encourage residents to attend

Do you offer transportation services for residents?

No

Could you tell me a little about your dining experience?

Semi-formal dining for lunch and dinner but residents can opt to have meals in their rooms. Meals prepared on site by the kitchen staff

What is the process that takes place if a resident has a complaint or an issue they want addressed?

Issues should be provided in written form and given to Administrator or Clinical Manager, then forward to supervisors if not resolved

What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being?

Families are contact when concerns or issues happen, either via email or phones calls. Families might have to complete specific documents if resident has rental or medical assistance

Do you all offer short-term or respite stays? How much does this cost?

Family can stay with the resident for 3-5 days if necessary, other locations might have a guest suite for a few, The Rose of Des Moines does not have a guest suite

Are you all a pet-friendly community?

Yes, with certain weight limits for dogs

Are residents able to get Covid vaccination and flu vaccinations in the community?

No

Are residents able to age in place?

No