River Oaks

Overview on the types of professionals on your staff and the training they undergo at your facility

Our Health Care Director, Andraya Carrier, is a Registered Nurse. All of our Med Techs and Resident Assistants have monthly training using our program called Relias.

Measures to ensure the safety and well-being of your residents

Each resident receives a pendant, which they can use to get our Resident Assistant (RA) to assist them at any time. We have 2 emergency response cords in the bedroom and bathroom of each apartment.

Resources or support services to aid residents' transition into the community

We have a 100 day/100 hour program that helps acclimate our residents into the community. We also refer to ABC Senior Solutions; they can coordinate the move into the community.

Transportation services for residents

Yes, our residents can be taken to an appointment on Tuesdays within a 10-mile radius of the community. On Wednesday, some of our residents take a trip to Walmart.

Dining experience

Our Gold Leaf dining provides 3 meals a day. Breakfast is standard each day. Lunch and dinner will have 2 choices. Residents can always choose from our Café select menu, e.g., hamburger, chicken strip, grilled cheese.

Process for addressing resident complaints or issues

Any complaint about care would be directed to our Health Care Director, Andraya Carrier, and other complaints would be directed to our Resident Director, Linda Carr.

Cost of living in our community

I have attached our current rate sheets for Assisted Living and Memory Care and floorplans for our 1-bedroom units in assisted living.

Policy on communication with residents' families

Resident families can always contact our Health Care Director and Resident Director about any concerns. The Health Care Director will perform an assessment on each resident quarterly and have family meetings to discuss those assessments.

Short-term or respite stays

You must stay 30 days and give a 30 days’ notice the day the resident moves in. It’s the room rate plus a 20% upcharge.

Pet-friendly community

Yes, we have a $1,000 (non-refundable deposit). Residents must be able to take care of their pet without any assistance.

Waitlist status

No

Covid and flu vaccinations

Yes, both vaccinations are given to residents when needed. The flu shot is given annually.

Aging in place

Yes, we have Memory Care in our community, in the event our residents need to transition over to that side of the community.