River Glen Of St. Charles

Overview of Our Professional Staff and Training

We have our care team- Jena Villarreal is our Director of Nursing and she oversees the many nurses, of RN’s, LPN’s, CAN’s, and Resident assistants on our team. We have an on-site outpatient rehab team that includes a rehab doctor, physical therapists, occupational therapist, speech therapist. River Glen coordinates ongoing training for staff.

Safety and Well-being Measures

Nurse in building 24/7. The residents have 24/7 emergency pendants.

Resources and Support for Residents' Transition

We will personally walk residents to every meal and provide a personal tour after moving in to help get acclimated. There is a personal reference book in the apartment with many FAQ’s. We also select a table for them in the dining room so they have a warm introduction.

Transportation Services

We offer a bus for all scheduled group activities.

Dining Experience

Depending on level of Care- all meals are made on-site fresh by our culinary team. Residents are provided 3 meals a day. We have a resident committee that meets with the culinary team every month to share feedback with the chefs.

Addressing Resident Complaints and Issues

We have Director team available to field any requests residents might have.

Cost of Living and Communication Policies

What is the cost of living in your community? What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being? We email resident families and have an open door if they have any requests we can assist with.

Short-term or Respite Stays

Depends on level of care/

Pet-Friendly Community

Yes

Availability and Waitlist

Depends on level of care---We have immediate openings.