Promenade At University Place

Pricing for Assisted Living

For a private studio without a level of care, it starts at $3,750 a month.

Executive Leadership

The community is overseen by an Executive Director, who can be reached by pressing 1. This individual is responsible for the overall management and operation of the senior living community.

Tours and Sales

For those interested in exploring the community or considering residency, the Tours and Sales department can provide detailed information and arrange visits. This service is accessible by pressing 2.

Wellness Department

The Wellness Department, including healthcare providers, ensures the health and well-being of the residents. They can be contacted by pressing 3 and are available to address healthcare needs and concerns.

Memory Care Office

Specialized care for residents with memory impairments is coordinated through the Memory Care Office. By pressing 4, individuals can connect with staff dedicated to the support and care of those with memory-related conditions.

Activities Office

The Activities Office, reachable by pressing 5, organizes a variety of events and activities designed to engage residents and enhance their quality of life within the community.

Food Service Department

Pressing 6 connects to the Food Service Department, which is responsible for providing nutritious and enjoyable meals to the residents, accommodating dietary restrictions and preferences.

Urgent Matters After Hours

For urgent issues that occur outside of regular business hours, pressing 7 allows residents and their families to receive prompt attention to their immediate concerns.

Immediate Assistance

For general inquiries or to leave a voicemail, pressing 0 offers immediate assistance from the community's staff.

Waitlist Information

The community maintains a waitlist for prospective residents, indicating a demand for their living spaces and services.

Respite Care

Respite care or short-term stays are available, providing temporary relief for caregivers and a trial experience for potential residents.

Pet Policy

Small pets are allowed under certain conditions, ensuring that residents can independently care for their pets without impacting those with allergies.

Staffing

The community is staffed with healthcare professionals, including HHAs (Home Health Aides) available 24 hours a day, and nurses (LPNs and RNs) present during the day and on call around the clock. This ensures comprehensive care for all residents.

Medical Support

A house doctor visits the community weekly, providing medical oversight and care to the residents as needed.

Complaint Resolution

Residents can voice complaints through various channels, including direct communication with staff, an open door policy, and an ombudsman, ensuring that their concerns are heard and addressed.

Family Communication

The community maintains regular communication with families through newsletters and a Facebook page, keeping them informed and engaged with the life of their loved ones in the community.