Patriot Heights Health Care Center

Overview of Staff and Training

Our independent staff undergoes online training to educate us on the limited resident incidents that we deal with. Our executive director has been here 10 years, our concierge has been here 26 years, our activity director has been here 23 years, our bus driver has been here 16 years, and our head of security has been here for 15 years. For more information on the training of professionals at our skilled-nursing center, please call our Director of Nursing at 210-696-9744.

Safety and Well-being Measures

We have a 24-hour guarded gate and require every visitor to sign in. An emergency response system pendant monitored 24/7 is provided for each resident in the independent living portion. All bathtubs and walk-in showers are equipped with grab bars.

Transition Support Services

We offer a number of in-home health providers for our independent living residents, including our own in-home health service.

Transportation Services

We offer scheduled transportation Monday through Friday, from 8:30 a.m. to 3:30 p.m., with special days for grocery shopping, post office and banking, lunch and dinner outings, and additional activities.

Dining Experience

Our dining room is open from 7 a.m. to 6 p.m., serving breakfast all day with daily specials. Lunch and dinner come with a choice of soup or salad, entrees, vegetables, and desserts, with optional wine.

Resident Complaints and Issues

Service requests can be made via phone or at the concierge desk. Emergency maintenance is available 24/7. A resident board of directors meets monthly with department heads to address concerns.

Cost of Living

The rent and fee schedule for independent living is attached.

Communication with Residents' Families

We maintain emergency contact numbers and will reach out in case of a medical emergency or concern. Residents complete a form if leaving the community for an extended period.

Short-term or Respite Stays

We offer respite care in a furnished one-bedroom apartment for $75 per night.

Pet-Friendly Community

We are pet-friendly with a one-time pet fee of $500.

Waitlist Status

We do not currently have a waitlist.

Covid and Flu Vaccinations

We offer Covid and flu vaccinations once a year. The skilled nursing facility may have a different policy.

Aging in Place

Several in-home health care agencies service our community, including one affiliated with our parent company, Ensign Group. We also offer speech, physical, and occupational therapy in the independent building and the skilled nursing center.