Park Place Center

Could you provide an overview on the types of professionals on your staff and the training they undergo at your facility?

Our staff is educated and licensed in their respective fields. Once hired, they undergo a 90-day probationary period to determine if they are a viable employee. Regular continued education is provided to maintain state compliance with policy and procedures for our practitioners, nursing staff which include both staff nursing and nursing administration, activities, dietary, maintenance, housekeeping, and all people involved in the care of our population.

Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?

Our building is all one level which promotes independence and allows residents to explore all aspects of their home without much restriction. Our team is positioned by the front door, and those doors are locked when the staff is not present. Family members are asked to call ahead during off hours. Frequent rounds are done for safety during sleeping hours. Residents only go outside with staff or family, especially with our proximity to Route 1, to balance quality of life and safety. For those consistently seeking to exit, we use bracelet alarms that auto-lock the doors.

Do you offer any resources or support services to aid residents' transition into the community?

Our social work department handles all discharge planning from our facility. Any equipment needed and services required in the community will be arranged before discharge back home.

Do you offer transportation services for residents?

While we don't have a transport vehicle, we are contracted with transport companies for patient appointments and other needs. We are happy to set up transport for any of our population. Depending on the distance and the need for transport, sometimes the building covers the cost, but it could also be an out-of-pocket expense for the patient or family.

Could you tell me a little about your dining experience?

Activities and nursing departments typically run dining with our dietary department preparing meals to meet patients’ specific needs, such as restricted salt and modified texture. Those requiring assistance with feeding usually do not dine with those able to eat independently to protect dignity, unless consent is given by the patient and family. Breakfast is usually served in the room, while lunch and dinner are served in the dining room. However, those who wish to eat in their room are welcome to do so.

What is the process that takes place if a resident has a complaint or an issue they want addressed?

If an issue extends beyond immediate resolution, the administrator gets involved, as he is very integrated into the population and hands-on. I, as the corporate Liaison, offer my support to all admitting families. If there are unresolved issues, all skilled nursing facilities have a state-appointed ombudsman to handle complaints. The ombudsman officer's information is readily available to any patient and posted throughout the facility.

What is your policy on communication with residents' families? How do you keep them updated about their loved ones' well-being?

We are in constant touch with our Subacute population families, keeping them updated on progress through weekly care conferences. Family members are contacted ahead of any change in clinical status or medications. For LTC patients, families are updated when there is a change in status, medications, and involved in all care. We are always available to speak with and update the families if needed.

Do you offer short-term or respite stays? How much does this cost?

Yes, we offer Respite stays at $288.25 unless the resident has an MLTS/Medicaid plan, which typically authorizes the respite stay without out-of-pocket cost.

Are you a pet-friendly community?

Yes, we welcome pets! Just let us know ahead of time as I love all the animals. Please bring shot records to ensure they are properly vaccinated. Furry visitors bring joy to everyone.

Are residents able to get COVID-19 and flu vaccinations in the community?

Yes, we offer and administer flu, COVID-19, and pneumonia vaccines as needed but will only administer them with the patient’s or POA/family consent.

Are residents able to age in place?

Aging in place is the definition of long-term care at Park Place. We handle a wide variety of clinical needs, including PEG, trach, TPN, and dialysis. Unless the individual is on a vent, we can accommodate and meet their needs as they age or progress in their illness.

If you have any additional questions or if I missed anything, please let me know.

Currently, there is no wait-list for facility beds for long-term care, respite stays, locked dementia unit, or our subacute rehabilitation/short-term unit.