Oaks At Ashton Hills

Community Fees Assisted Living Apartment Styles

Studio $4,280 per month

1-Bedroom $4,830 per month

1-Bedroom with Patio $5,145 per month

2-Bedroom $6,560 per month

Level of Care

Level 1 Included

Level 2 $400 per month

Level 3 $900 per month

Level 4 $1,300 per month

Additional Services & Fees

Medication Administration $350 per month

Additional Resident Fee $1,300 per month

Laundry - included in level 3 & 4 $55 per month

Pendant Fee (One-time) $135

Pet Fee (One-time) $500

Respite $175 per day

Private Transportation $55 per hour

Administration Fee (One-time) $200

Community Fee (One-time) $2,000

Community Fees Memory Care

Level of Care

Level 1 $5,670 per month

Level 2 $6,525 per month

Additional Services & Fees

Level 1 - Add. Resident Fee $2,200 per month

Level 2 - Add. Resident Fee $3,000 per month

Bed or Chair Alarm $230 each

Pendant Fee (One-time) $135

Respite $225 per day

Private Transportation $55 per hour

Administration Fee (One-time) $200

Community Fee (One-time) $2,000

Types of Professionals on Our Staff and Training

At our community, we have a dedicated team of professionals including: Care Partners: While not required to be CNA certified, some of our Care Partners hold this certification. They provide daily assistance and personal care to our residents. Certified Medication Aides (CMA): These staff members are responsible for the safe administration of medications to our residents. They must be on the Georgia Certified Medication Aide Registry. They manage medication administration and undergo training based on a standardized clinical skills competency checklist, with quarterly observations by a licensed registered nurse or pharmacist. Wellness Director: Our Wellness Director is a Licensed Practical Nurse (LPN) who oversees the health and wellness of our residents. Executive Director: The Executive Director is a Georgia Assisted Living Community Administrator responsible for the overall operation and management of our community. Training is a key component of our commitment to quality care. Upon hire, all staff members complete 16 hours of educational classes followed by a minimum of 24 hours of hands-on training before working independently. Additionally, we conduct monthly staff meetings that include in-service training on various topics to ensure our team stays current with best practices. We utilize an online platform called Relias, which assigns monthly courses to each staff member based on their role. For example, care staff receive different training than housekeeping and dietary staff, although some courses are assigned across all positions to maintain a cohesive understanding of our community's standards and procedures. We are committed to providing continuous education and support to our team to ensure they deliver the highest quality care to our residents.

Safety and Well-Being Measures for Residents

We utilize Accushield as a check-in, check-out system. Our residents in Assisted Living are free to come and go as they please. We also have a secured Memory Care neighborhood.

Resources and Support Services for Transitioning Residents

To support residents transitioning into our community, we offer several resources and services. While some residents choose to hire, at their own expense, a private duty sitter/helper for the first 7-10 days, our staff is dedicated to ensuring a smooth transition. Our team conducts frequent checks and actively encourages participation in community activities to help new residents acclimate. Additionally, we introduce new residents to current residents to foster a sense of community and belonging. We are fortunate to have a group of residents who call themselves the "welcoming committee." They play a crucial role in helping newcomers feel welcomed and comfortable in their new home.

Transportation Services for Residents

Transportation to medical or personal appointments is offered. There will be no charge for transportation to scheduled appointments on Tuesdays or Thursdays between 9 AM and 12 PM within a ten-mile radius of the Community. Otherwise, transportation to appointments can be arranged at a fee of $55.00 per hour. The Resident must be independent enough to be dropped off and picked up at a later time to use the Community’s transportation services. The Community cannot provide transportation to destinations over a twenty-mile radius from the Community. Appointments for transportation should be made with the Resident Care Coordinator or the Wellness Director seven (7) days in advance. This service is based on the availability of the Community van and staff and is not guaranteed.

Dining Experience

Our menu changes daily and is developed based on the seasonal ingredients available throughout the year. We offer two options for all residents in our community. First, a set menu that changes daily and covers breakfast, lunch, and dinner. Second, we offer an all-day dining menu which allows residents to order food and snacks between meals or find local favorites that they may want for breakfast, lunch, or dinner in place of the set menu for the day. Having the daily set menu and the all-day dining menu allows for a greater variety of meal options and empowers residents to have choice in their daily dining.

Process for Addressing Resident Complaints or Issues

Our process is designed to ensure that every resident's concern is promptly and effectively addressed. Residents have the option to purchase a pendant, which gives them direct access to one of our care team members for immediate assistance. If a resident feels their issue has not been sufficiently addressed or requires further clarification, all of our directors have an open-door policy. Our doors are typically open whenever we are not in a meeting. Additionally, we hold monthly food meetings with our Food Service Director to address dining-related concerns, and our Executive Director conducts monthly meetings with the residents to provide community updates and address any other issues. For any urgent matters that arise after hours, we have a Manager on Duty phone number, which rotates daily among our managers and provides a direct line to us. We are committed to ensuring our residents feel heard and valued, and we strive to resolve any concerns quickly and thoroughly.

Communication with Residents' Families

If issues arise with your loved one, such as if they aren’t feeling well or aren’t coming out of their apartment anymore, our Wellness Director will reach out to the Power of Attorney (POA) via a phone call or email. If other family members are also involved in the resident's care but are not the POA, the POA must write a letter saying that it is okay for us to discuss their care.

Short-term or Respite Stays

We currently do not offer respite stays at this time.

Pet Policy

We are a pet-friendly community. There is a one-time pet fee due at lease signing of $1000. The resident should be able to care for the animal as we do not provide those services here.

Waitlist

Yes, we have a waitlist for certain apartment styles.

Covid and Flu Vaccinations

Depending on resident/staff interest, we have had vaccine clinics in the past.

Aging in Place

We partner with Home Health and Hospice services that take care of our residents through the end of life as long as we are able to meet their needs.