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Oakmont Of Silver Creek
3544 San Felipe Road, San Jose, California 95135
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Community Details
This detailed information was received through an email from the Marketing Director Executive Director at Oakmont of Silver Creek via email on 2024-04-25.
Overview of Staff and Training
We have a group of 12 directors who oversee the departments in our community. Departments range from administrative, culinary, marketing, clinical, maintenance, memory care, and others. We hire only the most qualified staff members to ensure all of our standards and residents' needs are met. Training is very extensive, encompassing a lot of different courses, shadowing, or anything the specific position(s) may require.
Safety and Well-being Measures
Our community, along with all other CA AL/MC communities are under the DSS (Department of Social Services), and we abide by Title 22. Our community and all its staff members are in-line at all times to Title 22; these range from the fire safety ratings/processes of the building and its staff, current monitoring of all resident's health conditions on a 24/7 basis, etc. I'd love to answer specifics if you had any.
Support for Resident Transition
Transitioning into a community is always a big step, and can be nerve-wracking for a lot of residents. Our staff are trained to ease this process by ensuring we know everything there is to know about the resident, so we can tailor the first week, and afterwards, to them.
Transportation Services
We have 7 day a week transportation, at no extra charge, for all residents.
Dining Experience
Oakmont is committed to being the best in culinary in the senior living industry. Our team is comprised of Executive Chef, John Diaz, Sous Chef, Brianna Lopez, and many other cooks, servers, dishwashers, etc. Our menus change everyday, offering seasonal specials on a consistent basis. (We also have an everyday menu in the event a resident does not care for a specific special). Our culinary team takes a lot of pride in their cooking to ensure the best quality is being put out for each and every meal service.
Complaint Resolution Process
Residents have a few options: They can either speak to me and resolve it (which happens 99% of the time), they can contact our long term care ombudsman, or voice their concerns to the DSS.
Cost of Living
We have floor plans ranging from studios, all the way to 2 bedroom, 2 bath units with balconies. I would love to get more information about what you may be specifically looking for, so I can more accurately answer this question. Care fees and services are also a factor, as well, so a conversation would assist me in this question.
Communication with Resident's Families
It is our protocol to contact all resident POA's any time an incident were to occur, whether that be they are taken to the hospital, have a fall, etc. Our clinical team is in constant contact with our families, and none are left in the dark.
Short-term or Respite Stays
We do offer respite. Costs range from $250-$450 a day, depending on care needs.
Pet-Friendly Policy
Definitely! We have a lot of pets in the community.
Waitlist Status
We do not, however, we are close to beginning a waitlist on a few floorplans that are quite popular.
Covid and Flu Vaccinations
We have annual flu vaccination clinics in the community, but if residents would like to do it elsewhere, we can always drive them to and from.
Aging in Place
We are an age in place community, meaning we have residents all the way from independent and driving, to residents with level 5 dementia.
For pricing & availability call (866) 204-9238
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