Nhc Healthcare Moulton

Overview of the Senior Living Community

This senior living community is a skilled nursing and long-term care facility that provides comprehensive care for its residents. The community is designed to cater to individuals who require skilled nursing attention and support with daily living activities.

Waitlist and Admissions

The facility currently has a waitlist for potential residents, with approximately 15 individuals awaiting admission. This indicates a demand for the services provided by the community.

Respite Care and Short-Term Stays

In addition to long-term care, the community offers respite care and short-term stay options for individuals who may need temporary skilled nursing care.

Pet Policy

While the community does not generally allow pets, exceptions are made for service dogs. However, the responsibility of caring for the pet, including taking them outside and feeding them, falls on the patient or their family.

Moving Assistance

The facility does not typically provide moving services. Families of new residents are responsible for arranging the transport of personal belongings into the community.

Transportation Services

Residents may utilize public transportation if they are able to do so independently. Ambulance services are also available for those who qualify for medical transport.

Dining Experience

The community features a formal dining room where residents are served by staff members. Dietary needs, including gluten-free options, are accommodated, and a dietitian is available on staff to manage specific dietary requirements.

Staffing and Training

The staff-to-resident ratio includes one technician per 10 patients. The exact number of nurses per resident was not specified, but the community ensures that all staff are adequately trained to provide the necessary care. The presence of a dietitian on staff further emphasizes the community's commitment to resident health and well-being.

Medical Staff

There is a doctor on staff to oversee medical care and attend to the health needs of the residents.

Safety Measures

To ensure the safety of residents, particularly those at risk of elopement, the community employs the use of Wonder Guards, which are anklets that lock doors to prevent unauthorized exits. Additionally, there is always staff present at the front desk to monitor the facility's entrance.

Handling Complaints

The community has a service recovery process in place to address complaints. Complaints are documented and followed up on to ensure resident satisfaction and continuous improvement in service delivery.

Communication with Families

Communication with the families of residents is primarily conducted via phone or email, depending on the preference of the family. This allows for timely updates and open lines of communication regarding the care of their loved ones.