Moosehaven

Overview of Staff and Training

Our staff comprises professionals from various fields including medical, human resources, maintenance, security, and administration. Each department undergoes specialized training relevant to their field, ensuring they are well-equipped to meet the needs of our community.

Safety and Well-being Measures

We prioritize the safety and well-being of our residents by implementing a comprehensive emergency plan. This plan is reviewed annually by our safety committee to ensure its effectiveness.

Transition Support Services

Given our community's intimate size, we provide personalized support to aid residents' transition into our community, ensuring a smooth and comfortable process.

Transportation Services

Transportation for doctor appointments is readily available, along with multiple weekly bus trips for shopping, facilitating ease of access to essential services for our residents.

Dining Experience

Residents in the New Life admission program, who are truly independent, have access to full kitchens in their accommodations. Additionally, they can opt for meal delivery and enjoy meals at our cafe.

Addressing Complaints and Issues

Our Resident Services department is the first point of contact for any complaints or issues. If unresolved, the matter is escalated to the director for further action.

Communication with Residents' Families

Communication regarding residents' well-being is managed by our resident services department or our on-staff social worker, ensuring families are kept informed.

Short-term and Respite Stays

Short stays or respite care are available exclusively for our current residents, with costs varying by service - $185 per day for assisted living and $287 per day for skilled nursing.

Pet-Friendly Community

Our community welcomes pets, recognizing the comfort and companionship they provide to our residents.

Vaccination Services

Covid and flu vaccinations are available within the community, ensuring residents' health and well-being are maintained.

Aging in Place

Residents have the ability to age in place, with various living options available. The Moose Life program has no waitlist, while the New Life program has waitlists for villas and two-bedroom apartments. However, a variety of one-bedroom apartment floorplans are available.