Merrill Gardens At Glen Mills

Pricing for Independent Care

The lowest studio is approximately $2,600, and the highest is $2,995. This range depends on factors such as whether the studio has a patio, its square footage, and its location within the community.

Commitment to Our Residents

At Merrill Gardens, we are committed to providing residents with the opportunity to enjoy a lifestyle that is filled with freedom and flexibility. Residents choose to live in our community because they want to enjoy the family-like atmosphere.

Overview of the Senior Living Community

The senior living community offers a range of living options including independent living, personal care (similar to assisted living), and a secure memory care unit for residents with memory-related conditions. The community is known as "My Caring Plan" and is relatively new, being only about four years old.

Living Options and Amenities

• Independent Living: Residents must be independent, although they can bring in their own care. There are studios available, some with patios and varying square footage.
• Personal Care: Similar to assisted living, this option provides assistance with activities of daily living (ADLs).
• Memory Care: A secure unit designed for residents with memory care needs.

Pet Policy

Pets are allowed, with certain restrictions on size. There is typically an $800 pet fee, but it is often waived.

Transportation Services

The community provides transportation services, including a car for doctor's appointments within a 10-mile radius at no charge, and a bus for shopping trips and outings to places like orchards and casinos.

Dining Experience

Residents can enjoy restaurant-style dining with the flexibility of "anytime dining" from 7:30 AM to 7:00 PM. The community also features a 50's diner and offers a full menu rather than limited daily options.

Communication with Families

The primary method of communication with families is through email, supplemented by a newsletter. The community also holds a resident council meeting each month where residents can provide feedback, and the minutes are made available in the post office area for residents and families to read.

Facility and Staff

The community is a single building with four floors and boasts approximately 15 to 16 common areas including a theater, pub, game room, sewing room, and music room. The staff includes aides, med techs, and nurses, although nursing staff do not assist with ADLs in independent living. An emergency response system is in place, and residents are asked to push a button in their bathroom every morning as a safety check.

Safety and Emergency Procedures

For safety, the community conducts monthly fire drills and has an emergency response system. Residents in independent living are asked to check in daily before 11 AM using the system.

Handling Complaints and Concerns

Residents can bring complaints or concerns directly to the front desk or to the general manager. There are also specific directors for billing, maintenance, and dining if the issue pertains to those areas.

Additional Information

The community is part of a larger company but is relatively new to the area it serves. Efforts are being made to update information on the My Caring Plan website, including photos and accurate details about the services and amenities offered.