Lutheran Community At Telford

Overview of the Lutheran Community at Telford

The Lutheran Community at Telford is a Continuing Care Retirement Community (CCRC) that offers a comprehensive range of care levels, including independent living, personal care, and skilled nursing. This community provides a continuum of care designed to meet the changing needs of residents as they age.

Personal Care and Memory Care Services

Within the personal care offerings, there is a traditional personal care program as well as a secured dementia program unit known as Shepherd's Way. Shepherd's Way is a specialized area designed to provide a secure and supportive environment for individuals with memory care needs.

Availability and Waitlist Information

There is currently a waitlist for the memory care services, but not for traditional personal care. This indicates a higher demand for specialized memory care within the community.

Respite Care Options

The community offers short-term stays or respite care for traditional personal care, with a minimum stay requirement of 30 days. However, this option is not available for the memory care unit.

Pet Policy

Pets are not allowed to reside in the facility, but they are welcome to visit. This policy ensures the comfort and safety of all residents while still allowing them to enjoy the companionship of visiting pets.

Financial Security and Benevolent Care

The community provides financial security through its benevolent care program, which ensures that residents can remain in the community for life, even if their personal finances are depleted. For those in skilled nursing, Medicaid medical assistance can be applied for if necessary.

Transportation Services

Transportation is available for residents, facilitating trips for shopping, doctor's appointments, and other outings. This service enhances the independence and mobility of residents within the community.

Staffing and Medical Care

Nursing staff is available 24 hours a day to manage and administer medications. The staff includes both LPNs and RNs, as well as CNAs to assist with activities of daily living such as showering.

Safety Measures

Residents have the option to wear safety pendants or wristbands, which can be used to call for assistance if needed. This feature provides an added layer of security and peace of mind for residents and their families.

Open Door Policy and Complaint Resolution

The community maintains an open door policy, encouraging residents to voice any complaints or concerns. They have a commitment to resolving issues within 24 hours, ensuring that residents' needs and concerns are addressed promptly.

Communication with Families

Communication with families is facilitated through various channels, including a website, activity calendars, and a dedicated TV channel within the community that lists events and announcements. This ensures that families are well-informed about their loved ones' activities and the community's events.