Legacy House Of Avondale

Community Type

The senior living community is an assisted living and memory care facility, providing specialized care and support for its residents.

Availability

While there may be availability for new residents, this information is managed by the marketing department. Prospective residents or their families should inquire directly to get the most current information regarding waitlists and move-in availability.

Pet Policy

The community does not allow pets within the facility.

Respite Care

Short-term stays for respite care are available, known as respite stays, offering temporary relief for caregivers.

Transportation Services

The community provides a shuttle bus service for residents, primarily for medical appointments. Additionally, the shuttle is used for weekly trips to local shopping destinations such as malls, Walmart, or CVS.

Dining Experience

The dining service operates with flexibility, open from 7 a.m. to 7 p.m., allowing residents to dine at their convenience. Meals are prepared to order, reflecting a blend of cafeteria-style and restaurant-style service.

Staff and Medical Support

The community has a comprehensive staff structure, including a director of wellness who oversees the care staff, medication technicians, caregivers, and medication aids. There are also directors for each department, such as dining, maintenance, housekeeping, activities, and marketing. An executive director is responsible for the overall operation of the community.

Safety Measures

Residents are provided with safety pendants upon moving in. Additionally, each bathroom is equipped with a pull cord next to the toilet for emergencies, ensuring that residents can alert staff if they need assistance.

Handling Complaints

Complaints are addressed based on their nature. Medical concerns are directed to the wellness department or care staff, while housekeeping or billing issues are taken to the respective department directors. The community ensures that each concern is handled by the appropriate personnel.

Communication with Families

The facility maintains communication with families through various channels. They have a website that provides updates and information. Additionally, staff members, including the wellness director, may call families to provide updates on their loved ones. The community also hosts a monthly town hall meeting where families can receive updates and engage with the community's operations.