Lake Wylie Assisted Living

Overview of Quality Assurance Living

Quality Assurance Living is a senior living community that specializes in providing care for individuals who require assistance in their daily lives as well as those suffering from memory-related conditions. The facility is designed to cater to the needs of its residents by offering assisted living and memory care services.

Availability

As of the current update, Quality Assurance Living does not have a waitlist, making it an accessible option for those in immediate need of assisted living or memory care services.

Accommodations and Services

While the facility primarily focuses on long-term stays, it does not typically offer short-term stays, which are more common in skilled nursing facilities. However, it is equipped with various amenities and services to ensure the comfort and well-being of its residents.

Pet Policy

Pets are allowed at Quality Assurance Living, acknowledging the importance of companionship and the positive impact pets can have on the residents' quality of life.

Transportation Services

The community provides transportation services for its residents, including a bus for appointments and scheduled shopping trips to local stores such as Walmart, Goodwill, and Hamrick, among others.

Safety Measures

For safety and emergency response, residents are equipped with pendants and have access to call buttons in their rooms, ensuring they can quickly get assistance when needed.

Dining Experience

The dining experience at Quality Assurance Living is restaurant-style, complete with waitstaff that serves meals to residents, enhancing the overall dining atmosphere and experience.

Feedback and Communication

Residents and their families can voice complaints or concerns directly at the front desk, where they will be directed to the appropriate manager or department. This ensures that any issues are addressed promptly and efficiently.

Family Engagement

The community actively engages with the families of residents through various channels. While a newsletter is distributed monthly to residents, the facility also maintains communication with families via email and hosts family nights to foster a sense of community and involvement.

Social Media and Online Presence

Quality Assurance Living maintains an active Facebook page, allowing for an additional layer of engagement and communication with both residents and their families. This online presence is part of the facility's commitment to transparency and open communication.

Contact and Further Information

For those interested in learning more about the services and accommodations offered by Quality Assurance Living, the facility's concierge, Kaylin, can facilitate contact with the sales department for more detailed information and assistance.