Heartlands Assisted Living At Severna Park

Overview of Professional Staff and Training

Our staff includes a range of professionals such as med techs, LPNs, nurses, caregivers, and dining service personnel. Each member undergoes extensive training specific to their role, with a strong emphasis on dementia care to ensure the highest quality of service to our residents.

Safety and Well-Being Measures

We have comprehensive measures in place to ensure the safety and well-being of our residents, including medication management, security protocols, nursing services, and environmental safety. Our facility is proud to be deficiency-free, reflecting our commitment to excellence.

Transition Support Services

We offer a variety of resources and support services to help residents transition smoothly into our community. Our goal is to make the adjustment as comfortable and seamless as possible.

Transportation Services

Transportation services are available for residents to attend events and activities, ensuring they remain active and engaged in the community.

Dining Experience

Our dining experience is five-star rated, providing three nutritious meals a day plus snacks. We are committed to offering a high-quality dining experience for all our residents.

Resident Concerns and Complaints

If a resident has a complaint or issue, we have a clear and responsive process in place to address and resolve their concerns promptly and effectively.

Cost of Living

The cost of living in our community ranges from $5,000 to $10,000 per month, depending on the apartment selection and level of care required.

Family Communication Policy

We prioritize communication with our residents' families, keeping them updated on their loved ones' well-being primarily through phone contact. Our staff is always available to communicate with families and provide updates.

Short-Term and Respite Stays

We offer short-term or respite stays at a rate of $200 per day, providing flexibility for those who need temporary care solutions.

Pet-Friendly Community

Yes, we are a pet-friendly community, understanding the importance of pets in our residents' lives.

Waitlist Information

We currently have a waitlist for certain rooms. Please contact us for more details and to discuss potential availability.