Hawthorne Inn Of Ocala

Overview of Our Staff and Training

Our staff includes med-techs, resident aides, and a nurse. In compliance with Florida regulations, all staff members undergo extensive training covering a wide range of topics such as Emergency Responses, Alzheimer's and Dementia Care, Abuse Prevention, Activities of Daily Living, Do Not Resuscitate Orders, Elopement & Wandering, Food Handling, HIPAA, Major Emergencies, Pre-service Orientation, and Resident Rights. Additionally, our staff receives hands-on training in providing resident care to ensure the highest quality of service.

Safety and Well-being Measures

To ensure the safety and well-being of our residents, we provide pendants that residents can use to alert staff if they need assistance. Staff are equipped with pagers to respond promptly to these alerts. Routine rounds are conducted day and night to check on residents. While we prioritize safety, we acknowledge that we cannot guarantee the prevention of all falls or incidents.

Transition Support Services

We offer support services to help new residents adjust to our community, including welcoming activities, meal and activity encouragement, and personalized care routines. For residents needing additional support, we refer them to third-party psychologists or behavioral health APRNs.

Transportation Services

Our facility offers transportation services within a 10-mile radius at a rate of $40 per trip, excluding escort services.

Dining Experience

We provide three meals a day in our dining room, offering a variety of meal options and accommodating dietary preferences. Residents can enjoy their meals in a communal setting, with the option for seconds and a selection of beverages.

Resident Grievance Process

Resident grievances are taken seriously and investigated thoroughly to ensure satisfactory resolutions. We strive to address all complaints and issues, whether they involve staff, other residents, or facility services.

Communication with Residents' Families

We maintain open communication with residents' families, especially in the event of incidents or significant changes in a resident's condition. While we do not provide routine updates, we are responsive to inquiries from families.

Short-term and Respite Stays

We offer short-term respite stays at a rate of $150 per day, with a two-week minimum stay required, paid in advance.

Pet Policy

Our community has a no pet policy.

Vaccination Services

We facilitate flu and COVID-19 vaccinations for residents through our pharmacy's annual flu clinic.

Aging in Place

We support aging in place and collaborate with local hospice services to allow residents to remain in our facility as long as possible, treating them as extended family.