Harbours Edge

Overview of Staff and Training

At Harbour’s Edge, all team members undergo a level two background screening and are required to complete annual courses to remain active employees. The level of education, including degrees and certifications, varies across different departments.

Safety and Well-Being Measures

We ensure the safety and well-being of our residents with 24-7 security, a manned front gate, rovers, and licensed EMTs who are our first responders in any medical emergency.

Transition Support Services

To aid residents' transition into the community, we have partnered with a company to offer floorplan creation and an unpacking service at no cost to the resident.

Transportation Services

Our transportation services chauffeur residents to doctor’s appointments, grocery shopping, and banking.

Dining Experience

We serve breakfast, lunch, and dinner across two main dining venues, one casual and the other formal, along with a private dining room. Dinner reservations are required to accommodate all residents. We also cater to gluten-free and vegetarian diets.

Complaint Resolution Process

Any team member can receive a complaint and will relay it to the appropriate individual if it's outside their job scope. All directors, including our executive director, have open door policies.

Cost of Living

Entrance fees range from $327,000 to $1.8 million, and monthly fees range from $6,465 to $10,461, depending on the apartment home selected.

Communication with Residents' Families

Our director of resident services and director of health & wellness act as liaisons between residents and their families, providing updates upon request or in case of significant events. We are also piloting the Care predict program to monitor changes in residents' health.

Pet Policy

We are a pet-friendly community with a $1,000 non-refundable pet deposit fee.

Waitlist Information

We have both an external waitlist and an internal waitlist for residents seeking to move to a different apartment.

Vaccination Clinics

We host clinics for Covid and flu vaccinations in independent living and our skilled nursing facility.

Aging in Place

Residents can age in place by contracting for home health services at an additional cost or receiving short or long-term care in our onsite skilled nursing facility.