Drake Terrace

FAQs About Our Community

Do you guys currently have a waitlist? Yes, we have a waitlist for Independent and Assisted Living.

Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility? In the care department, we have an Assisted Living Director, LVN, Med Aids, and Caregivers, and they all go over continuing training every month.

Could you tell me about the measures you have in place to ensure the safety and well-being of your residents? We follow all the guidelines and policies by the State of California.

Do you offer any resources or support services to aid residents' transition into the community? Yes, we have resources in terms of professional organizers who can help our future residents pack, move, and unpack, and the cost is paid by the future residents.

Do you offer transportation services for residents? Yes, we provide Monday to Friday transportation.

Could you tell me a little about your dining experience? Our dining is 12 hours, 7 AM to 7 PM, and we offer many choices and varieties of options to our residents.

What is the process that takes place if a resident has a complaint or an issue they want addressed? We have a Residents Relation Director who is the main contact person for any concerns and complaints.

What is the cost of living in your community? It depends on what living option you are looking for. We offer Independent Living, Assisted Living, and Memory Care, and prices are different for each living option.

What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being? We send emails and letters for any updates to residents and families for any overall updates of the community. If the update is about a specific resident, our Resident Relations Director and Assisted Living Director will be communicating with the resident and his/her POA.

Do you all offer short-term or respite stays? How much does this cost? We do not offer short-term/respite stays. Our goal is to provide a real community where residents can establish long-term friendships.

Are you all a pet-friendly community? Yes, and the weight limit is 25 pounds.

Are residents able to get Covid vaccination and flu vaccinations in the community? Yes, we bring in a contracted pharmacy for COVID clinic and the cost is charged to the insurance.

Are residents able to age in place? Yes, we have a waitlist for Independent and Assisted Living.