Dominion Senior Living Of Johnson City

Do you guys currently have a waitlist?

YES, WE HAVE A WAITLIST FOR ALL 3 STYLES OF APARTMENT (STUDIO, 1BR, & 2BR).

Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?

WE ARE INDEPENDENT LIVING, WE HAVE NO MEDICAL PROFESSIONALS ON STAFF. WE HAVE A MEDICAL ALERT PENDANT THAT ALL RESIDENTS RECEIVE UPON MOVE IN. THIS ALERTS THE STAFF AND 911. WE RESPOND TO THE SITUATION AND CONFIRM IF WE NEED 911 OR NOT. WE HAVE 6 DIRECTORS, CONCIERGE/SECURITY 24-7, SERVERS, HOUSEKEEPERS, MAINTENANCE, AND DINING TEAM.

Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?

WE HAVE 24 HR SECURITY. OUR DOORS LOCK AT 7 AND UNLOCK AT 7. THE ONLY WAY TO ACCESS DURING THOSE HOURS ARE WITH THE RESIDENT ACCESS KEY OR THE CONCIERGE TO OPEN THE DOOR. ALL VISITORS ARE TO SIGN IN AT THE FRONT DESK AND SIGN OUT WHEN THEY LEAVE. WE DO NOT ALLOW DELIVERY PERSONEL TO DELIVER TO THE RESIDENT DOORS, THEY DROP OFF AT THE FRONT DESK, AND WE TAKE THE ITEMS TO THE RESIDENT. I MENTIONED THE PENDONT PREVIOUSLY. THIS ENSURES SAFETY FOR ALL RESIDENTS AND WILL ALERT US IF IT IS PRESSED ANYWHERE ON THE PROPERTY.

Do you offer any resources or support services to aid residents' transition into the community?

I HAVE REFERALS FOR MOVING AGENCIES, DOWNSIZING BUSINESSES, AND REALTORS. IF THERE IS SOMETHING SPECIFIC THAT IS NEEDED, I WILL DO MY BEST TO HELP FIND THE APPROPRIATE RESOURCE.

Do you offer transportation services for residents?

YES, WE HAVE A CONCIERGE SERVICE THAT IS AVAILABLE WEEKDAYS FROM 8-4:30. WE TRANSPORT ANYWHERE IN JOHNSON CITY. RESIDENTS GIVE A 24HR NOTICE AND WE WILL DROP OFF AND PICK UP WHEN THEY CALL US.

Could you tell me a little about your dining experience?

WE PROVIDE 2 MEALS A DAY. BREAKFAST & DINNER. BREAKFAST IS SERVED BETWEEN 7-10AM. WE HAVE A MENU AND SPECIALS ON OCCASION. DINNER IS SERVED RESTAURANT STYLE. RESIDENTS MAKE A RESERVATION BETWEEN 4:30-6 AND THEY WAIT TO BE SEATED. A HOST WILL SEAT THEM, BRING A MENU, AND THE SERVER WILL TAKE THEIR ORDER. EVERYTHING IS MADE FRESH TO ORDER.

What is the process that takes place if a resident has a complaint or an issue they want addressed?

THEY REPORT TO OUR GENERAL MANAGER. SHE WILL SIT DOWN WITH THEM AND DISCUSS HOW THE PROBLEM CAN BE FIXED. ALL OF THE DIRECTORS DOORS ARE ALWAYS OPEN, IF ANYONE NEEDS TO TALK ABOUT A POSITIVE OR NEGATIVE EXPERIENCE THEY CAN. WE ALSO HAVE A RESIDENT COUNCIL THAT IS LEAD SOLELY BY THE RESIDENTS. THIS IS A GREAT RECOURSE AS WELL.

What is the cost of living in your community?

OUR RATES START AT $2900 FOR A STUDIO. WE ARE MONTH TO MONTH RENT. WE ARE NOT A BUY IN COMMUNITY. I HAVE ALSO ATTACHED OUR RATE SHEET.

What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being?

WE ARE INDEPENDENT LIVING. WE TALK WITH THE RESIDENTS FIRST, AND HANDLE THAT ON A NEEDS BASIS IF WE SEE A DECLINE. WE GET TO THE KNOW THE RESIDENTS AND THEIR FAMIES AS IF THEY ARE OUR OWN. IF A RESIDENT REQUESTS WE CONTACT THEIR FAMILY, THEN WE WILL DO SO.

Do you all offer short-term or respite stays? How much does this cost?

WE DO NOT HAVE ANY SHORT TERM OR RESPITE STAYS AVAILABLE.

Are you all a pet-friendly community?

YES, WE ACCEPT PETS UP TO 25LBS WITH A $1000 NON-REFUNDABLE PET DEPOSIT.

Are residents able to get Covid vaccination and flu vaccinations in the community?

YES, WE HAVE PARTNERED WITH THE MEDICINE SHOPPE THIS YEAR. THEY COME IN AT A CERTAIN TIME OF THE YEAR AND GIVE OUR VACCINES AND BOOSTERS. YOU ARE NOT REQUIRED TO USE THEM THOUGH.

Are residents able to age in place?

YES, OUR GOAL IS TO AGE IN PLACE. WE HAVE HOME HEALTH AGENCIES, AND PHYSICAL THERAPY COMPANIES THAT WORK WELL WITH US. WE ARE ALSO THE SISTER COMPANY TO DOMINION WHICH OFFERS ASSISTED LIVING AND MEMORY CARE. IF THE TIME COMES THAT THE RESIDENT NEEDS MORE CARE THAN WHAT IS PROVIDED THROUGH HOME HEALTH, OUR RESIDENTS HAVE FIRST PRIORITY TO TRANSISTION TO DOMINION. AND THEY DO NOT HAVE TO RE-PAY THE COMMUNITY FEE SINCE IT HAS ALREADY BEEN PAID THROUGH EVERLAN.