Desert View Senior Living

Overview of Professional Staff and Training

This is a tenured staff. Wellness Director for example has been here 25+ years. Her assistant Gig is 12 years. Monthly training at an all staff mandatory meeting along with online training annually is in our program.

Resident Safety and Well-being Measures

Depending on whether the resident is independent or assisted, a care plan is customized to meet the needs of the resident to ensure safety and wellbeing of each resident. It starts with an experience team that does the assessment and meets with the team determine the best program for success. Wellness may include frequent checks or a daily check or whatever care plan is in place to help in transition to begin with. We secure and lock the doors at 5pm and the staff is 24 hrs awake. Residents may come and go through side door autolocking exit doors. This ensures no door is left open after hours. If they are competent, they are given a side door key to come and go as they please. In order to gain access, front door remains locked after hours and can only be unlocked by a caregiver or med tech after hours. We like the concept of eyes on as much as possible but have to respect privacy. We will only check on the resident if there is a request to do in their care plan, by the residents request or because of health care concerns. The residents rights come first.

Resources and Support Services for Residents

Orientation is day of move-in or within 24hrs. We acclimate the resident by introducing as many residents to them as possible so they feel welcomed. Activities Director will introduce herself the next day to get to know the resident and get them engaged quickly. Once a month a very quaint meet the new resident social helps the new resident feel comfortable while transitioning.

Transportation Services

Monday thru Wed is transportation to doctor visits. Thursday and Fridays are group shopping trips like Walmart, Dollar store, Khols.

Dining Experience

Dining is 7am-5:30ish in a dining room that is like a grand ballroom. No assigned seating with cook to order breakfast, lunch and dinner specials and a supplemental side menu for residents who just want to do salads or home style meals like Hamburgers, Hot dog, egg sandwiches, chicken or fish tenders etc. It’s like a restaurant. See examples of hundreds of meals.

Resident Complaints and Issues

We have an open door policy FOR ALL DEPARTMENTS in addition to Residents Council. The community Administrator is the top authority as they have the ability to make all adjustments and work with the family without a corporate decision requirement. It’s a family and family takes care of family.

Cost of Living

You’ll need to see the cost of floor plans base rates and levels of care.

Communication with Resident's Families

In emergency, the first contact is called immediately. You will be bonding and working directly with your immediate department head. If the result is not satisfactory, you can meet with the department head and administrator in a closed door conference to make sure everything is to your expectations.

Updates on Loved Ones' Well-being

DEPENDING ON HOW MUCH COMMUNICATION YOU REQUIRE, that is prearranged with you and the department head to meet your expectations.

Short-term or Respite Stays

No short term- As our COMMUNITY IS FILLED YEAR ROUND GOING ON 2 YEARS, we do not offer short term as the apartments are always filed with a 45-75 day waitlist. We cater to our residents 100%.

Pet-Friendly Community

YES! We do it a lot differently then most communities. One hallway is designed for pets like dogs so they can access the door to the pet area quickly. Each resident whether it’s a bird, cat, or dog has their pets picture and name on their door sign as they are family too!

Community Waitlist

One of the most popular communities in Vegas for 15 years, there is always a waitlist. Depending on size of apartment, it’s 45-75 days average.1-2 years for 1- and 2 bedroom units. That’s a sign of a well run community, Honestly, people don’t move unless it’s by celestial discharge or relocation to go with family. It’s the reason we are considered a 1% top community nationally.