Curry House

Overview of Staff and Training

Our community operates according to the rules and regulations of Elegance Living and the State of Michigan. Elegance Living manages approximately 25 assisted living and memory care communities across the U.S.

• Local Management:
  • Executive Director (Oversight of operations, also a nurse)
  • Director of Sales
  • Director of Business Administration (billing)
  • Director of Health and Wellness (oversight of all care staff and document requirements)
  • Resident Care Coordinator (works with residents/care staff/liaison doctors/medications)
  • Director of Culinary (kitchen oversight, ordering, policy adherence)
  • Director of Maintenance (operation function and repairs and required reporting, documentation)
  • Resident Experience Director (oversight and planning of resident socialization and activities)
• All managers receive regular ongoing training.
• Care staff – all trained per Elegance Living requirements and State of Michigan.
• Medication Techs receive extra training to pass resident medications.
• We are currently undergoing Positive Approach to Care Training (Teepa Snow) for dementia with the goal of being a PAC certified community.

Safety and Well-being Measures

• Ongoing training, reporting and oversight from management and management company.
• Ongoing resident assessments and customized care plans.
• Fire safety drills.
• Call system (residents receive pendants) and weekly monitoring to ensure timely assistance.
• Working with resident physicians to keep updated on changes, charting, and incident reporting.
• Resident assessments prior to moves to ensure we can properly care for them and create customized care plans.
• Powerback Rehabilitation onsite (outpatient PT/OT) for screening residents who have had falls or become deconditioned.

Resources for Residents' Transition

• Encouraging prospective residents to visit often for events, activities, and meals.
• Encouraging residents to talk with seasoned residents (“ambassadors”).
• Encouraging group dining and resident engagement once they move in.
• Encouraging family engagement for meals and activities.
• Managers play a role in welcoming new residents and have required follow-ups in the first 30 days to ensure satisfaction and address any issues early.

Transportation Services

• Utilizing New Freedom Volunteer Drives and WexExpress.
• We have a bus and a van for occasional medical appointment transport and primarily use the bus for resident trips.

Dining Experience

• We offer restaurant-style dining.
• Residents have menu books at their table for meals with today’s choices and the alternative menu, providing plenty to choose from.
• In our memory support, we modify ordering by bringing plates of today's specials for residents to view, and verbally explaining the meals to assist in their choice-making.

Complaint or Issue Resolution Process

• Publicly visible posters of our grievance policy around the community.
• The Executive Director reviews the grievance policy with new residents.
• Staff receive orientation about the policy upon hire and it is included in their handbooks.
• Residents may request to file a complaint/grievance with a team member/manager and will be directed to the Executive Director.
• A form is available for grievances, which will be investigated within 5 days and if needed, reported to our Regional Vice President.
• The grievance will continue to be monitored to ensure resolution, and if needed, may be escalated up the chain of command and reported to state licensing.

Cost of Living

• Apartments range from $4400 to $5040 in our assisted living and $4250 in our secure memory support.
• Care fees are customized by a care plan created from a completed assessment prior to a move-in. Care fees are $16 per point according to individual needs. Average care in assisted living is around $900 -$1100 per month and $1800 per month in memory support, but it varies based on the need of the individual.

Communication with Residents' Families

• Depends on whether residents are their own decision-makers and how much involvement they want from family.
• If there is a fall, families are notified. If a head injury occurs during a fall, residents are automatically sent to the ER by ambulance.
• Care conferences involve families based on resident wishes or if they are the activated DPOA/Patient Advocates.
• Encouraging families to visit and participate, and to call and check on their loved ones anytime.

Short-term or Respite Stays

• We offer 30-day respite stays based on availability. Respite stays are in a furnished studio room and cost $7500 for a 30-day stay, including all care, meals, and activities. No refunds for early departures. Anything beyond 30 days becomes a long-term stay.

Pet-Friendly Community

• We are pet-friendly in assisted living. Residents may have a small dog or cat (20 pounds or under) as long as they are up to date on shots and provide current records. They or their family must be able to care for the pets.
• Pets may visit our assisted living and memory care areas as long as they are on a leash and current records are provided.

Waitlist Status

• There is a waitlist for one-bedroom apartments in assisted living. A couple of studio apartments are available in both assisted living and memory support.

Vaccination Clinics

• We hold an annual vaccination clinic every fall for residents to get their Covid and flu shots.

Aging in Place

• Most residents can age in place at Curry House.
• We work with area hospice care providers.
• There are some circumstances where we may not be able to provide care, such as for residents needing skilled nursing (wound care, IVs, feeding tubes, sit-to-stand, Hoyer lifts).
• We provide assistance with activities of daily living such as toileting, showering, grooming, dressing, incontinence care, transfer assistance, and medication management.