Covenant Home Of Chicago

FAQs

Do you guys currently have a waitlist?

No, we currently have studios and 1-bedroom open.

Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?

• Clinical staff: RN's, LPN's, CNA
• All staff are trained in accordance with DHS state guidelines.

Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?

All measures are in accordance with DHS state guidelines.

Do you offer any resources or support services to aid residents' transition into the community?

• In-house physical therapy, clinical social worker, chaplain, activities team.

Do you offer transportation services for residents?

We can arrange transportation services under the care plan and level of care.

Could you tell me a little about your dining experience?

Dining service is governed by resident satisfaction, resident experience, customer service.

What is the process that takes place if a resident has a complaint or an issue they want addressed?

• Resident council meetings, 1:1 with executive director, concern form, ombudsman's office.

What is the cost of living in your community?

Please see pricing attached.

What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being?

• Emails to family and friends about upcoming events.
• The collection of POA, living will, or advance directives.

Do you all offer short-term or respite stays? How much does this cost?

• We offer month-to-month rental options which can translate into a respite stay.
• Please see price attached.

Are you all a pet-friendly community?

• Yes, pets under 40lbs are welcomed.
• Vaccination records required.

Are residents able to get Covid vaccination and flu vaccinations in the community?

Yes, public health is requested by nursing to visit the community annually.

Are residents able to age in place?

Yes, aging in place is the goal. To live the best possible retirement life surrounded by love and unconditional care.