Colonial Heights And Gardens

Our Community

Our community is comprised of Independent Living – Licensed Personal Care /Assisted Living and Memory Care.

Buildings

The Heights building is Independent Living, The Gardens building is Licensed Personal Care / Assisted Living, and Memory Care.

I am assuming you are asking about The Gardens – since this was your line of inquiry.

Staff and Training

Our Staff is made up of Nurses, Med Techs, and Nurse-Aides. We also have a Wellness director and an Activities Director and a Memory Activity Director. We have 70 apartments. 61 – in Personal Care and 9 in Memory. Our staff are required to pass State mandated testing on a yearly basis, and get refreshers courses consistently throughout the year. They go through monthly in-service training covering a variety of topics.

Resident Safety and Check-ins

Our residents have pull cords in the apartments if they need assistance. These cords are located by the bed, by the commode and by the shower. Residents are checked on every two hours by staff. This includes throughout the night unless they have requested no overnight checks.

All meds are kept on a locked cart and can be accessed only by a Med Technician or a nurse. Our front door is open from 8am – 8pm. After hours you can access the building by calling on the phone located in the outer lobby. Staff will let you in.

Family Involvement

Residents family are welcome to stay with them during transition, if it helps the resident adjust. Our staff will come and get them for all meals and activities. All staff comes by and introduces themselves within the first few days. We try to set residents up with another resident to ease them into the transition. Since we have many residents that come from our Independent Living, they often know other residents immediately. Our residents are overall very friendly and welcoming. Again, the family is welcome to assist and our Activity Director and Wellness Director can work with them and their loved one to see what may interest the resident. We have a lot of family volunteers, and they are always welcome.

Transportation Services

Our transportation services – a car and driver, are available Monday through Thursday from 9am – 2pm for Medical appointments. The last appointment we will drop off for is 2pm so we can have everyone back in the building by 4pm. We urge family to meet the resident at their appointment, as staff cannot stay. Also, the resident must be able to transfer safely in and out of the vehicle. We offer trips to Kroger on our mini bus Monday and Thursday, as well as lunch outings on Wednesdays. We also offer a Ride-out about two-four times per month, and at least 1-2 field trips per month – for picnics, Movies, and other outings.

Dining Services

Our Dining room serves three meals daily. Breakfast – from 8am – 9am. If they don’t want to come down to hot breakfast a cold breakfast is brought to their apartment. This is a continental breakfast: Cereal, fruit, Danish, coffee or tea, and juice. Lunch is served from Noon – 1pm. Dinner from 5pm-6pm. We do have two entrees at lunch to choose from, and two at dinner, along with sides and we offer dessert at dinner. Residents are assigned tables – we try to sit them with someone they can have a conversation with or someone we feel may be compatible. Menus are filled out about a day and a half ahead. In addition to the entrees served daily residents can always get a sandwich – Turkey, Ham or Roast Beef, a hamburger, a cheeseburger, a grilled chicken breast, or chef salad. Weekly menus are available at the front desk if family would like to fill out for the resident. Families can be accommodated as guests either in the Private Dining room, or with notice in the Dining room. In the dining room everything is served restaurant style at the table. Residents can order for delivery to their apartment, but we really encourage meal participation.

Complaints and Care Conferences

If the resident has a complaint, they may let any staff member know and the matter will be relayed immediately to the proper staff member. They may always call our Nursing Director or Executive Director or myself for ANY issue.

At admission our Nursing director will meet with the family and the resident to go over a care plan. If at any time anyone has a question or concern about this, they may contact either the Nursing Director or the Assistant Director. We have quarterly care conferences, but our Director of Nursing is always available for any issue. You can call or email her at any time.

Respite Stays

We do offer Respite stays – the rate is $195/day with a minimum stay of 14 days. (We currently do not have availability in respite).

Pet Policy

We are pet friendly. Pets are welcome as long as the resident can care for their pet themselves.

Availability and Wait-list

Depending on the apartment size – we have a wait-list. We can usually accommodate within 90 days.

Health Services and Aging in Place

We offer the residents vaccine clinics several times per year: Flu, Covid, RSV, Shingles, etc. We also offer a visiting Podiatrist about every 60-80 days.

Residents are able to age in place as long as they can participate in their care, and can transfer safely. We do not offer levels of care. We are ALL INCLUSIVE. If we see a resident start to struggle we will speak to the family and the physician to see if Physical Therapy, Occupational Therapy or Speech therapy can be a resource to help regain and/or maintain their abilities. We have PT, OT and speech available on-premises and all agencies are always welcome in our building. If the resident wants to bring in extra assistance they are able to do so – we would just coordinate that with our Director of Nursing.