Colonial Gardens Of San Antonio

Facility Management

Our facility is ran by our ADON, who is a LVN. On the floor, we have a mixture of Medtechs, CNAs, and Caregivers. CNAs and Medtechs must take additional schooling outside of the facility to get their certificates. Caregivers are trained in-house by our nurse and seasoned staff members.

Security

Our facility is a locked unit. In order to get into the unit, you have to have the code, which is only given to staff and the POA of the resident. The code is changed whenever we feel it is necessary.

Moving and Transportation Services

By aiding the transition, do you mean do we provide moving services? We do not have transportation services, but we do have a vendor we can refer to you.

Issue Escalation

If the issue cannot be fixed at the base level with our floor staff, then they are able to escalate the issue to management, and we will take it from there.

Care Plan Meetings

Upon admission, we conduct a care plan meeting. After that meeting, the POA is notified every time there is a status change or incident. If the resident's condition has changed drastically, we will schedule another meeting to update the care plan.

Pet Policy

Yes, we are pet friendly.

Waitlist Information

No, we don’t have a waitlist for private pay, but we do have a waitlist for Medicaid.

Vaccinations

Lastly, we can do both the flu and Covid vaccinations.