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Charter House

1316 Fenwick Lane, Silver Spring, Maryland 20910

For Pricing

(866) 204-9238

Living Options

Independent Living

View other Independent Living communities in Silver Spring

📞 Call for pricing & info
(866) 204-9238

Community Details

This detailed information was received through an email from the Sales & Marketing Representative at Charter House via email on 2024-07-26.

Overview on the Types of Professionals on Our Staff and the Training They Undergo

Our facility employs a variety of healthcare professionals, all of whom undergo rigorous training as per the guidelines stipulated in [this link](https://www.revisor.mn.gov/rules/4659.0190/).

Safety and Well-being Measures for Residents

We adhere to all Minnesota Department of Health (MDH) requirements to ensure the safety and well-being of our residents.

Resources and Support Services for Residents' Transition into the Community

This question requires more context and is best answered during a tour of our facility. Please note that all residents enter Charter House when they are living independently.

Transportation Services for Residents

Yes, we offer transportation services. Please refer to the brochures sent and our website in my email signature for more details.

Dining Experience

A sample menu from one of our dining venues has been attached. This is also best answered with a tour of our facility.

Process for Addressing Resident Complaints or Issues

Our resident services director will assist residents through the process if they have a complaint or an issue.

Communication with Residents' Families

Communication policies vary depending on the living arrangement. Care conferences are held as required by the state for those in care venues. For the majority of Charter House (which is independent living), communication is up to the individual. We also have a resident portal where families can stay updated on activities.

Short-term or Respite Stays

No, we do not offer short-term or respite stays.

Pet Policy

By law, we allow emotional support and service animals only.

Waitlist Status

Yes, we currently have a waitlist.

Vaccinations for Residents

Residents have been able to receive Covid and flu vaccinations in the community in the past. Going forward, we will follow MDH guidelines.

Aging in Place

All of our care areas are under one roof. The care areas are separate from each other and from independent living.

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