Cardigan Ridge

Our Staff and Training

We have our main Director of Nursing, and two RN'S that are here Monday-Friday, then our home health aides that rotate shifts 24/7 so there are always staff onsite, even overnight. Home Health Aids go through orientation, Educare training, which is a software system run by the state to ensure they have proper training including Dementia/Alzheimer's, and then they shadow staff onsite until we feel comfortable with them working on their own.

Resident Safety

For the safety of all of our residents, every entrance/exit in the building is locked, meaning you can only get in if you have a FOB, or one of the staff or residents lets you in. We also do daily safety checks for all residents, including Independent residents, to ensure everyone is still doing okay.

Activities and Community Engagement

We have a very welcoming Activities crew that meets with every new resident to discover what their interests are and help them get more familiar with the community. We also have a Welcome Wagon which are current residents who will go meet anyone new, get to know them, offer to do things with them so they can encourage them to meet other residents in the building.

Yes, we partner up with Metro Mobility for our activities and weekly outings, and residents are able to use them as well for any personal needs.

Dining Experience

Our dining experience is kind of like a restaurant, our Culinary Director builds a new menu every week with various types of dishes, residents are offered a salad or soup to start off their meal, then they have their main course, followed by dessert. We also offer an alternate menu with typical options such as burgers, sandwiches, salads, pastas, and breakfast items if they decide they would like to substitute their main course for something else. We have a few servers for each mealtime to ensure all residents are getting served properly and on time. For breakfast, we offer continental a few times a week which is pretty similar to a hotel type of breakfast with plenty of options, then we offer hot breakfast 2-3 times a week which would be more of a traditional breakfast such as eggs, omelets, pancakes, French toast, hashbrowns, and etc.

Addressing Complaints

Typically, complaints are addressed by our Leadership team and if a resident isn't satisfied with our answer/solution, we have contacts throughout the state that can help if needed.

Communication with Families

We have a family email blast where we notify everyone of various events going on in our building from social events to when we have medical clinics coming in. Our nursing staff is in charge of letting families know if there has been a change in their loved one's well-being. Like I mentioned earlier, we do daily checks and assessments every 90 days so if we notice a decline or something needing our attention, we notify family members right away.

Respite Care

We do offer short-term respite days, it's $400 per day, with a limit of 14 days max for the stay.

Pet Policy

Yes, we are pet friendly. We allow small dogs and cats.

Waitlist and Accommodations

We currently have a waitlist for our one bedrooms but it is more of a first come first serve type of waitlist.

Yes, residents are able to get COVID and flu vaccinations in the community. We already had the clinic come in back in November to ensure residents got their vaccines before the flu season.

Yes, residents are able to age in place. Residents can easily transition from being Independent to Assisted without having to switch their apartments. The only time a resident would have to switch units is if they had to transition to Memory Care because we have two private wings on our 1st floor specifically for Memory Care.

We currently have a waitlist for our 1 bedrooms and Memory Care, but I treat my waiting list as first come first serve, whoever is interested in moving the soonest, is who gains priority on the list.