Canterfield Of Clay County

Overview of Professional Staff and Training

On staff we have LPN, CNA, RA, and Med Tech levels as far as our direct care staff is concerned. All of our staff go through 26 hours of state required computer training and go through a level 2 background check. We also have ongoing training such as CPR and dementia training. We have several physicians and groups who come in to see our residents, including 3 primary care physician groups, a podiatrist, dermatologist, and a hearing aid specialist.

Safety and Well-being Measures

We have 2 emergency call lights in each room, one in the bathroom and one bedside, which residents pull when they need help. Our staff carry beepers to respond promptly. We perform checks at each meal, medication time, and as needed for each individual. We conduct fire drills, maintain an emergency generator, store food and water for emergencies, and lock doors after reception hours for safety.

Transition Support Services

We assist new residents in settling in, offering guidance to their rooms with visual aids like flowers and butterflies if needed. Home health companies provide OT and PT to help residents adjust to the new environment.

Transportation Services

We provide free rides to doctor appointments within a 10-mile radius and organize group outings for shopping, fun activities, and lunches using our bus and car.

Dining Experience

Our restaurant-style dining offers a main menu and an alternate menu, with servers attending to residents' needs. Meal times are staggered by floor for convenience, with flexibility as required.

Addressing Resident Complaints

We have an open door policy for complaints, monthly Town Hall meetings for airing issues, and one-on-one meetings with residents and families. Contact information for the ombudsman and corporate offices is provided, along with a suggestion box.

Cost of Living

I attached our rate sheet for your review.

Communication with Families

We communicate with families through letters, Facebook updates, and direct calls for any changes or issues. Information is also posted at reception.

Short-term or Respite Stays

We offer respite stays on the assisted living side of the building, costing $200/day with a 7-day minimum.

Pet-Friendly Community

We allow small dogs and cats with a one-time $500 pet fee, provided the resident can care for the pet independently.

Vaccinations

We offer flu and Covid vaccines through partnerships with pharmacies and assist residents in getting vaccinated on our medical appointment days.

Aging in Place

Residents can age in place with the involvement of hospice and memory care services. Currently, there is no waitlist except for our memory care unit.